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BBB Accredited Business since 05/21/2008
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We are a local remodeling and repair company providing residential and commercial services since 1999.
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A BBB Accredited Business since 05/21/2008
BBB has determined that The Handyman Company meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised The Handyman Company's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 4 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
The BBB recommends that if you have any complaints or concerns, please contact Rob Gardner, Vice President of Operations, at (813) 626-3663 prior to contacting the BBB.
The Handyman Company has a regional office located in Tampa, Florida. The company maintains 4 offices throughout the west Florida area, including additional locations in Clearwater, Fort Myers, and Sarasota. Accordingly, this customer experience record includes complaints from all of these locations, at the addresses and telephone numbers furnished in this report.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product / Service||4|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||4|
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:Department of Business & Professional Regulation
1940 N Monroe St
Hillsborough County Business Tax Receipt
601 E Kennedy Blvd 14th Fl
Hillsborough County Contractors License
5701 E Hillsborough Ave Ste 1140
Occupational License/Lee County
1825 Hendry St
Fort Myers, FL33901-3054
Sarasota County Tax Collector - Business Tax
101 S Washington Blvd
Sarasota County Contractor's License
Pinellas County Construction License Board
11701 Belcher Rd S Ste 102
BBB records show a license number of CRC1329498 for this company, issued by Department of Business & Professional Regulation. Their web address is http://www.myfloridalicense.com/dbpr.Type: State Construction Lic.
BBB records show a license number of 45935 for this company, issued by Hillsborough County Business Tax Receipt. Their web address is http://www.hillsboroughcounty.org/sbic/regulation/hillsborough.cfm.Type: County Business Tax Receipt
BBB records show a license number of CBC1258366 for this company, issued by Hillsborough County Contractors License.Type: County Construction Lic.
BBB records show a license number of C36349 for this company, issued by Contractor Licensing-Collier.Type: County Construction Lic.
BBB records show a license number of 0501182 for this company, issued by Occupational License/Lee County. Their web address is http://www.leetc.com.Type: County Business Tax Receipt
BBB records show a license number of 9900010060269 for this company, issued by Sarasota County Tax Collector - Business Tax. Their web address is http://www.SarasotaTaxCollector.com.Type: County Business Tax Receipt
BBB records show a license number of CRC1329498 for this company, issued by Sarasota County Contractor's License.Type: County Construction Lic.
BBB records show a license number of I-CBC1258366 for this company, issued by Pinellas County Construction License Board.Type: County Construction Lic.
BBB records show a license number of CBC1258366 for this company, issued by Department of Business & Professional Regulation. Their web address is http://www.myfloridalicense.com/dbpr.Type: State Construction Lic.
Type of Entity
Incorporated: October 1999, FL
Contact InformationPrincipal: Mr. Randy Smith (President)Customer Contact: Mr. Mike Amow (Manager)Mr. Robert T. Gardner (Vice President)Ms Tracy Lee (CSR)Ms. Rene M. Smith (Secretary)
Handyman Services, Remodelers, Painters, Contractor - Remodel & Repair, General Contractors, Carpenters
Products & Services
This company offers residential remodeling services including kitchen and bathroom remodeling, drywall and painting, crown molding, carpentry, windows, doors, tile, soffit, fascia, decks, and more.
Alternate Business NamesR & R Smith Enterprises II, Inc., R & R Smith Enterprises III, LLC, R & R Smith Enterprises, Inc.
Industry TipsBBB Warns Spring Time Brings Home Improvement Scams
Home Contractors: Tip-offs to Potential Rip-offs
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in West Florida. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*The Handyman Company is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
Additional Phone Numbers
- (813) 626-3663
- (321) 800-5005
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
Industry Tips for Handyman ServicesBBB Warns Spring Time Brings Home Improvement Scams
Home Contractors: Tip-offs to Potential Rip-offs
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BBB reports on known significant government actions involving business' marketplace conduct.
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