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          Find a Location

          Precision Overhead Garage Door Service of Sarasota has 4 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • Precision Overhead Garage Door Service of Sarasota

              2117 47th St Sarasota, FL 34234-3149

              BBB Accredited Business
            • Precision Overhead Garage Door Service of Sarasota

              3056 Palm Ave STE 2 Fort Myers, FL 33901-7422

              BBB Accredited Business
            • Precision Overhead Garage Door Service of Sarasota

              660 Tamiami Trl N STE 37B Naples, FL 34102-8139

              BBB Accredited Business
            • Precision Overhead Garage Door Service of Sarasota

              1001 Riverside Dr STE I Palmetto, FL 34221-5064

              BBB Accredited Business

            Business ProfileforPrecision Overhead Garage Door Service of Sarasota

            Garage Doors
            Multi Location Business
            BBB accredited business

            At-a-glance

            Customer Reviews

            1.14/5stars

            Average of 7 Customer Reviews

            Customer Complaints

            3 complaints closed in last 3 years

            0 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 7/24/2009

            Years in Business: 20

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Overview

            This company installs and repairs garage doors and openers.

            Business Details

            This is a multi-location business.

            Find a Location

            Precision Overhead Garage Door Service of Sarasota has 4 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • Precision Overhead Garage Door Service of Sarasota

                2117 47th St Sarasota, FL 34234-3149

                BBB Accredited Business
              • Precision Overhead Garage Door Service of Sarasota

                3056 Palm Ave STE 2 Fort Myers, FL 33901-7422

                BBB Accredited Business
              • Precision Overhead Garage Door Service of Sarasota

                660 Tamiami Trl N STE 37B Naples, FL 34102-8139

                BBB Accredited Business
              • Precision Overhead Garage Door Service of Sarasota

                1001 Riverside Dr STE I Palmetto, FL 34221-5064

                BBB Accredited Business
              BBB File Opened:
              11/8/2004
              Years in Business:
              20
              Business Started:
              8/1/2003
              Date of New Ownership:
              5/15/2007
              Business Incorporated:
              5/15/2007
              Accredited Since:
              7/24/2009
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              BBB records show a license number of C34073 for this business, issued by Collier County Construction License Board. The expiration date of this license is 8/31/2024.

              These agencies may include:

              Collier County Construction License Board

              2800 Horseshoe Dr N

              Naples FL 34104

              (239) 252-2400

              https://cvportal.colliergov.net/CityViewWeb/Home/

              BBB records show a license number of CBC1259247 for this business, issued by Florida Department of Business & Professional Regulation. The expiration date of this license is 8/31/2024.

              These agencies may include:

              Florida Department of Business & Professional Regulation

              2601 Blairstone Rd

              Tallahassee FL 32399

              (850) 487-1395

              http://www.myfloridalicense.com/dbpr/

              BBB records show a license number of CTBLDB-CBC1259247 for this business, issued by Sarasota County Construction License Board. The expiration date of this license is 8/31/2024.

              These agencies may include:

              Sarasota County Construction License Board

              1001 Sarasota Center Blvd

              Sarasota FL 34240

              (941) 861-5214

              https://building.scgov.net/PublicPortal/Sarasota/SearchContractor.jsp#

              BBB records show a license number of CBC1259247 for this business, issued by Lee County Construction License Board. The expiration date of this license is 8/31/2024.

              These agencies may include:

              Lee County Construction License Board

              1825 Hendry St

              Fort Myers FL 33901

              (239) 533-8895

              http://www.leegov.com/dcd/ContLic/ActCont

              BBB records show a license number of CBC1259247 for this business, issued by Charlotte County Construction License Board. The expiration date of this license is 8/31/2024.

              These agencies may include:

              Charlotte County Construction License Board

              18400 Murdock Cir

              Port Charlotte FL 33948

              (941) 743-1201

              https://secureapps.charlottecountyfl.gov/CitizenAccess/

              BBB records show a license number of CBC1259247 for this business, issued by Manatee County Construction License Board. The expiration date of this license is 8/31/2024.

              These agencies may include:

              Manatee County Construction License Board

              (941) 749-3047

              http://www.mymanatee.org/home/government/departments/building-and-development-services/building-permitting/contractor-licensing/contact-information.html

              BBB records show a license number of 201300000577 for this business, issued by Collier County Construction License Board. The expiration date of this license is 8/31/2024.

              These agencies may include:

              Collier County Construction License Board

              2800 Horseshoe Dr N

              Naples FL 34104

              (239) 252-2400

              https://cvportal.colliergov.net/CityViewWeb/Home/

              Type of Entity:
              Corporation
              Alternate Business Name
              • Precision Door Service
              • Drew Sell, Inc.
              • Precision Overhead Garage Door Service of Ft Myers
              • Precision Overhead Garage Door Service of Naples
              • Precision Overhead Garage Door Service of Palmetto
              Business Management
              • Mr. Andrew J. Sell, Owner
              Contact Information

              Principal

              • Mr. Andrew J. Sell, Owner

              Customer Contact

              • Mr. Andrew J. Sell, Owner
              • Gaetano Castiglione, General Manager
              Additional Contact Information

              Fax Numbers

              • (941) 355-5381
                Primary Fax

              Phone Numbers

              Customer Complaints

              3 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              08/21/2022

              Complaint Type:
              Problems with Product/Service
              Status:
              Answered
              Precision Overhead ********* Southwest *******.On 7/21/22, I called Precision Overhead Door and ordered Service on my garage door. The door was making loud "banging noise" when opening & closing. Svc.Techs came out that afternoon, inspected the door, lubricated the rollers & suggested that I replace a hinged support ($125). I agreed & the item was replaced. On Sat. 8/20/22 @ 8pm the garage door completed fell off it's track (one of the rollers had disengaged & ejected from the ***** **** was left hanging just inches above my car. I called Precision Door & was told that NO SERVICE TECH WAS AVAILABLE UNTIL TUESDAY. I asked to speak to a Manager & was told that ******* WAS AVAILABLE. After further demanding & being placed on hold for nearly 10 minutes, a Manager got on the phone & told me that the Gen.**** was calling me. Shortly I received his call. He stated that I had no right speaking to his Customer ********************** Rep in such a fashion and that Precision Door would NO LONGER DO BUSINESS WITH ME. I asked him if we could get past our emotions & attempt to solve my Emergency. He stated his company would no longer do business with me.1. The Service Techs did not perform the "multi point inspection" or they would have discovered a roller bearing was about to fall completely OFF.2. When I called to report the broken door, I was told I couldn't get emergency service for 3 days.3. When I demanded to speak with a Mgr, I was told that none were available. Upon my further insistance, both a local **** & the company's Gen. **** magically became available.4. The *** chastised me for my forceful language with his Customer ********************** Rep, which was the only recourse I had to resolve my EMERGENCY in less than 3 days. He then fired me as a client.I paid $239.95 for a "complete garage door inspection", and trusted that they did such. 30 days later, the door falls completely off it's track & remains suspended just inches above my car.I want the $239.95 refunded
              Read More

              Customer Reviews

              7 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Barbara C

              02/24/2024

              New garage door installed Feb 6, 2024 as well as a new opener. Invested just short of $5,000. Opened my garage door Feb 23, 2024 and heard a pop. The screw on the ceiling brace broke loose. Called the service number because they do advertise technicians work 24/7. Was told they would come out on Monday Feb 26 earliest appointment. The lady sent me confirmation email but it was a previous email confirming an appointment on Tuesday Feb 6; 2024 the installation. Are you kidding me!! I will attempt to replace the screw myself and hopefully never have to do business with them again after my warranty is up! Unacceptable business do not advertise service calls 24/7 if you do not honor your ads. I will never refer anyone to them! My name is ******* *****

              Precision Overhead Garage Door Service of Sarasota Response

              02/26/2024

              Thank you for reaching out with concern for you door install that was completed on January 29, ****. Unfortunately we do not provide service technicians 24/7 nor do we advertise that we are capable of such. I have attached our main website link below for reference of what we advertise in which it does state "All Calls Answered 24/7" which can be found by scrolling down to the bottom part of the home page. (**************************). We do offer same day service but this is based on availability so I do apologize for the misinformation of the services we do offer on a 24/7 basis but hopefully that was able to clarify and rectify that issue. As far as the request for service is concerned, we were notified of a problem with the door late afternoon on Friday, February 23, ****. Due to our schedules being completely full and booked multiple days out we did not have any availability this past weekend. Both our service technicians and installation technicians were at or over capable booking capacity for this past weekend, with all of our emergency slots filled as well. We were able to accommodate this customer on our absolute next availability which was first thing on Monday morning. To accomplish this we moved another one of our calls off of our schedule to make room for this call as this was a more pressing issue. The customer did state they would never use our company again and would fix the problem herself but the customer kept the appointment and our installation technician arrived at the house on Monday February 26, **** at 8:23AM. Upon arrival he found that the track bolt on the back of the horizontal track had physically broke. This is a very uncommon issue as it involved a steel bolt breaking that is sent from the door manufacturer specifically designed to secure this portion of the track. As this was clearly a product defect, we were able to honor this customer's warranty and fix the issue with absolutely no charge. The new steel bolt was installed and everything is working as it should. We are sorry to hear that *************** will "never refer anyone to them!" as this is very disheartening because as a small, family owned, local company we do continually strive to provide excellent service to our customers. We are more than happy to discuss anything further with *************** through our General Manager at ************ but this situation has been completely rectified and no further action is needed on our part. While we do not agree with the one star rating we understand that it can be frustrating when something does not work but we do employ human beings that do have both work lives and home lives and work hours and schedules that we must respect. Sometimes the way the schedule works out we just don't physically have anyone or availability to immediately fix every single garage issue same day. 

              Local BBB

              BBB of West Florida

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