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Find a Location

Ivey Carpet & Flooring has 1 locations, listed below.

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    Business ProfileforIvey Carpet & Flooring

    Retail Floor Materials
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/17/2011

    Years in Business: 40

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    508 Hobbs St, Tampa, FL 33619-8000
    BBB File Opened:
    1/31/2011
    Years in Business:
    40
    Business Started:
    1/1/1984
    Business Incorporated:
    11/9/1992
    Accredited Since:
    3/17/2011
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of CRC1331927 for this business, issued by Florida Department of Business & Professional Regulation. The expiration date of this license is 8/31/2024.

    These agencies may include:

    Florida Department of Business & Professional Regulation

    2601 Blairstone Rd

    Tallahassee FL 32399

    (850) 487-1395

    http://www.myfloridalicense.com/dbpr/

    BBB records show a license number of I-CRC1331927 for this business, issued by Pinellas County Construction License Board. The expiration date of this license is 8/31/2024.

    These agencies may include:

    Pinellas County Construction License Board

    7887 Bryan Dairy Road Suite 133

    Largo FL 33777

    (727) 582-3100

    https://www.pcclb.com

    BBB records show a license number of CRC1331927 for this business, issued by Hillsborough County Construction License Board

    These agencies may include:

    Hillsborough County Construction License Board

    5701 E Hillsborough Ave Ste 1140

    Tampa FL 33610

    (813) 307-1787

    https://webapps.hillsboroughcounty.org/pgm/resources/onlineservices/contractors/

    Type of Entity:
    Corporation
    Alternate Business Name
    • Ilan Enterprises, Inc.
    Business Management
    • Mr. Rick A. Ivey, President
    Contact Information

    Principal

    • Mr. Rick A. Ivey, President

    Customer Contact

    • Mr. Rick A. Ivey, President
    • Mrs. Tina Ivey, Office Manager
    • Mr. Jeff Lynch, Sales Executive
    • Mr. Frederick Shivel, License Holder
    Additional Contact Information

    Fax Numbers

    • (888) 746-8856
      Primary Fax

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/29/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Based on 4 previous successful flooring with ****, we contracted with them to replace the tile in our new home under construction. We didn't like the floor tile selected by the ** and the installation had severe variations in overall flatness. **** priced the job with the understanding that whatever deficiencies that were discovered when the existing tile were removed, would be repaired and added to our contract. *******************, ****** project manager, called when the tile was removed and said the concrete underneath appeared to have been rained on before it dried, setting in motion a number of deficiencies in flatness and the ability of the tile to adhere to the concrete. He could fix the issues and estimated it would add approximately $3,500. to our project. I authorized him to proceed with whatever he needed to do to correct the problem. After moving in, we found numerous areas where the floors were not flat, chairs and table legs wobbled, the refrigerator could not be properly leveled, grout lines of varying widths and different grout color shades. We began asking in April 2022 that **** bring ************ to see the installation and our issues to see what could be done to correct them. It wasn't until January 2023 that we were able to get **** to come back to the home to see the problems. ************ did not attend. Not until July 2023 did **** send the installer back to attempt to work on the flooring. This led to minimal improvement, which the installer states is partially due to lack of materials. I have attempted again to reach ************ since 11/8/23 through 1/22/24 with no response.
    Read More

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    J. B

    5 stars

    02/16/2024

    Totally positive experience. Started with clean, well organized show room and knowledgeable sales rep **** perfect. He made a lot of promises about modifying a small area of existing wood floor and quality of carpet materials and workmanship. The *************** replaced a small carpet area by pool sliders and the work was awesome. Two very nice, clean cut carpet layers did four complete rooms in five hours. Seams, edge abutments, cleanup, and overall work was textbook perfect and exactly everything the sales rep promised. I now have a forever floor go to place. Bravo! Well done ************

    Local BBB

    BBB of West Florida

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