BBB Business Review

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BBB Accredited Business since 05/22/2012

White Cloud Cigarettes

Phone: (866) 492-6310Fax: (866) 812-0102View Additional Phone NumbersPO Box 1194, Tarpon SpringsFL 34688-1149View Additional Web AddressesFacebookTwitterGoogle+

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Description

This company manufactures, produces, and sells e-cigarettes both online and through their retail locations.

BBB Accreditation

A BBB Accredited Business since 05/22/2012

BBB has determined that White Cloud Cigarettes meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised White Cloud Cigarettes' rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 5 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

5 complaints closed with BBB in last 3 years | 3 closed in last 12 months
Complaint TypeTotal Closed Complaints
Guarantee / Warranty Issues1
Problems with Product / Service4
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Total Closed Complaints 5

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on White Cloud Cigarettes

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

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BBB file opened: 12/03/2009Business started: 09/21/2007
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Occupational License/Tarpon Springs
324 Pine St
Tarpon Springs, FL34689-4004
(727) 942-5617

BBB records show a license number of 15-50683 for this company, issued by Occupational License/Tarpon Springs.

Type: City Business Tax Receipt

Type of Entity

Limited Liability Company

Contact Information
Principal: Mr. Michael P. Murray (Managing Member)Ms. Patti Ray (Customer Service Manager)Ms Danielle Steingraber (Managing Member)Mr. Matthew Steingraber (Managing Member)
Business Category

e-cigarettes, Business Opportunity Companies

Alternate Business Names
Lead by Sales, LLC

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.