BBB Business Review

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BBB Accredited Business since 06/10/2011

Credit Care Counseling Services, Inc.

Find a Location

Phone: (813) 871-6007Fax: (813) 879-0835View Additional Phone Numbers310 S Dale Mabry Hwy Ste 240, TampaFL 33609-2847View Additional Web Addresses

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BBB Accreditation

A BBB Accredited Business since 06/10/2011

BBB has determined that Credit Care Counseling Services, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Credit Care Counseling Services, Inc.'s rating include:

  • Length of time business has been operating.
  • Response to 4 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

4 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint TypeTotal Closed Complaints
Billing / Collection Issues1
Problems with Product / Service3
Advertising / Sales Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 4

Customer Reviews Summary Read customer reviews

2 Customer Reviews Customer Reviews on Credit Care Counseling Services, Inc.

Customer Experience Total Customer Reviews
Positive Experience 2
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 2 Customer Reviews

Additional Information

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BBB file opened: 03/10/1995Business started: 11/01/1992
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Occupational License/Tampa
PO Box 2200
Tampa, FL 33601-2200
(813) 274-8751

BBB records show a license number of 053599 for this company, issued by Occupational License/Tampa.

Type: City Business Tax Receipt

Type of Entity

Non-Profit

Contact Information
Principal: Mr. Harold L. Stephenson (President/Director)Mr. Claiborne Christian II (Treasurer)Ms. Kelly Love (Secretary/ Director)Mr. Roger Naylor (Director)Ms. Karen J. Wolstein (Vice President)
Business Category

Credit Debt Consultants

Alternate Business Names
Consumer Credit Counseling of Tampa Bay

Customer Review Rating plus BBB Rating Summary

Credit Care Counseling Services, Inc. has received 4.8 out of 5 stars based on 2 Customer Reviews and a BBB Rating of A.

BBB Customer Review Rating plus BBB Rating Overview

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.