BBB Business Review

BBB Accredited Business since 06/10/2010

TPI Aluminum Specialties, Inc.

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Phone: (239) 332-3900Fax: (239) 313-6412PO Box 51074, Fort MyersFL 33994-1074

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BBB Accreditation

A BBB Accredited Business since 06/10/2010

BBB has determined that TPI Aluminum Specialties, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised TPI Aluminum Specialties, Inc.'s rating include:

  • Length of time business has been operating.
  • No complaints filed with BBB.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues0
Billing / Collection Issues0
Problems with Product / Service0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review Customer Reviews on TPI Aluminum Specialties, Inc.

Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1 Customer Review

Additional Information

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BBB file opened: 07/13/2000Business started: 05/15/1997
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Lee County Contractors License
1825 Hendry St
Fort Myers, FL 33901-3054
(239) 533-8895

Cape Coral Construction License
1015 Cultural Park Blvd
Cape Coral, FL 33990-1216
(239) 574-0430
http://www.capecoral.net/

Charlotte County Contractors License

Port Charlotte, FL 33952
(941) 743-1201

Contractor Licensing-Collier
(239) 252-2431

Sarasota County Contractor's License

Sarasota, FL 34231
(941) 861-3285

Business Tax Receipt/Lee County
1825 Hendry St
Fort Myers, FL 33901-3054
(239) 533-6000
http://www.leetc.com

BBB records show a license number of AW 000067 for this company, issued by Lee County Contractors License.

Type: County Construction Lic.

BBB records show a license number of 38544 for this company, issued by Cape Coral Construction License. Their web address is http://www.capecoral.net/.

Type: County Business Tax Receipt

BBB records show a license number of AAA009771 for this company, issued by Charlotte County Contractors License.

Type: County Construction Lic.

BBB records show a license number of 20741 for this company, issued by Contractor Licensing-Collier.

Type: County Construction Lic.

BBB records show a license number of SAC-03 for this company, issued by Sarasota County Contractor's License.

Type: County Construction Lic.

BBB records show a license number of 9801786 for this company, issued by Business Tax Receipt/Lee County. Their web address is http://www.leetc.com.

Type: County Business Tax Receipt

Type of Entity

Corporation

Incorporated: May 1997, FL

Contact Information
Principal: Mr. Timothy W. Persinger (President)Ms. Laura K. Persinger (Vice President)
Business Category

Contractors-Aluminum, Fence - Sales, Service & Contractors, Screen Enclosure Companies, Rails Suppliers, Screen Repair, Fencing Contractors, Railings Suppliers, Aluminum Fabricating Companies, Exterior Structures - Gazebos, Arbors, Pergolas, Swimming Pool Enclosure Providers, Patio, Porch and Deck Enclosure Companies, Contractors - Gutters, Gutter Downspouts Suppliers

Products & Services

This company offers service and installation of soffit, fascia, seamless gutters, siding, lanais, custom designed screen enclosures and front entries, insulated aluminum roofs, carports, condo/home railings, condo/home screen walls, aluminum picket fence, and acrylic and vinyl windows.


Customer Review Rating plus BBB Rating Summary

TPI Aluminum Specialties, Inc. has received 5.0 out of 5 stars based on 1 Customer Review and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
LocationsX

2 Locations

  • 4630 Elevation Way 

    Fort Myers, FL 33905-4902

  • PO Box 51074 

    Fort Myers, FL 33994-1074Fax: (239) 313-6412

Industry Comparison ChartX

The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in West Florida. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.

*TPI Aluminum Specialties, Inc. is in this range.

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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

  • Advertising or Sales
  • Billing or Collection
  • Problems with Products or Services
  • Delivery
  • Guarantee or Warranty

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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BBB began including complaint response text in BBB Business Reviews on October 1, 2012. BBB reports the complaint response text for all reportable complaints against a business that are received electronically.

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Industry Tips for Contractors-Aluminum

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What is BBB Advertising Review?

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

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What government actions does BBB report on?

BBB reports on known government actions that are relevant to the business's marketplace dealings with the public.

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.