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Find a Location

ISPC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • ISPC

      1115 Gunn Hwy STE 100 Odessa, FL 33556-5328

      BBB Accredited Business

    Business ProfileforISPC

    Consumer Finance Companies
    BBB accredited business

    At-a-glance

    Customer Reviews

    2.78/5stars

    Average of 45 Customer Reviews

    Customer Complaints

    44 complaints closed in last 3 years

    14 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/5/2018

    Years in Business: 41

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This company is a finance company that finances products sold via a network of merchants who sell solar pool heating systems, water treatment systems, AC systems, and more to homeowners.

    Business Details

    Location of This Business
    1115 Gunn Hwy STE 100, Odessa, FL 33556-5328
    BBB File Opened:
    12/10/1988
    Years in Business:
    41
    Business Started:
    5/3/1983
    Business Incorporated:
    5/3/1983
    Accredited Since:
    10/5/2018
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of RS0901261 for this business, issued by Florida Office of Financial Regulation. The expiration date of this license is 12/31/2024.

    These agencies may include:

    Florida Office of Financial Regulation

    101 E Gaines St

    Tallahassee FL 32399

    (850) 487-9687

    https://www.flofr.com

    BBB records show a license number of SF0900242 for this business, issued by Florida Office of Financial Regulation. The expiration date of this license is 12/31/2024.

    These agencies may include:

    Florida Office of Financial Regulation

    101 E Gaines St

    Tallahassee FL 32399

    (850) 487-9687

    https://www.flofr.com

    BBB records show a license number of 879540 for this business, issued by Florida Bar Association

    These agencies may include:

    Florida Bar Association

    661 E Jefferson St

    Tallahassee FL 32301

    (850) 561-5600

    https://www.floridabar.org

    Type of Entity:
    Corporation
    Alternate Business Name
    • The Independent Savings Plan Company
    Business Management
    • Mr. Robert W. Schabes, President
    • Mr. Robert J. Schabes Jr., Secretary/Treasurer
    • Ms. Mary P. Valdez, Vice President
    Contact Information

    Principal

    • Mr. Robert W. Schabes, President

    Customer Contact

    • Mr. Robert W. Schabes, President
    • Mr. Sean Belmudez, Attorney
    • Mrs. Kimberly Cross, Customer Service Manager
    • Mr. Robert J. Schabes Jr., Secretary/Treasurer
    • Ms. Mary P. Valdez, Vice President
    Additional Contact Information

    Fax Numbers

    • (813) 403-5050
      Primary Fax

    Phone Numbers

    Customer Complaints

    44 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/25/2024

    Complaint Type:
    Billing Issues
    Status:
    Answered
    The ISPC is conducting unlawful practices in the State of Florida by placing high credit lines on people's credit reports and by providing false information/misrepresentation of their contract in order to take advantage and collect money from people. Multiple complaints have been filed against ISPC and I am one of the victim of their illegal practice. On the same week we bought our house in February 2023, the water treatment solicitor came to our house. While I was taking care of my 2 little kids and organizing the house, the person tricked my mentally disabled husband into signing the "contract" with ISPC. When I came downstairs for a minute, the guy said it's an inquiry form to the credit bureaus to see if we qualify. I stated that I'm not intending to buy anything and the guy with ISPC documents confirmed that it's NOT an application for the loan. My husband did not know it's a third-party contract that merges between the water treatment company and us. He thought that the water treatment company offers its own contract and a loan and is seeking information to estimate whether we qualify for the loan. 5 months later, I requested my annual credit report and found that ISPC placed a REVOLVING account on my and my husband's credit reports. I asked my husband to contact ISPC and request to cancel it because we did not request money from them and were not aware of the fees and the amount of credit line I saw on the credit report. ISPC denied our request in a rude manner. I read the paper that my husband signed and found that that's a form ISPC uses to place accounts on people's reports. It has no information about credit lines or fees. I requested from ISPC to explain how the account came on my report. They said that my (mentally disabled and they knew about it) husband approved it. I never received a call from ISPC or was aware of the activity that they were doing behind my back. ISPC has no proof that I agreed to and understood the terms and main information of the account or credit line. Moreover, they sent us a slip from the water treatment company that has an amount that does not match the credit line they placed on our credit. We suffered continuous stress, and now ISPC is threatening to sue us. Someone needs to put an end to this fraud and save people from the harm it brings, especially to the disabled and elderly population.
    Read More

    Customer Reviews

    45 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Lucy T

    1 star

    01/18/2024

    I find it amazing that this company and its represented partners are still in business especially after seeing all the complaints as of present date filed with the BBB. How is it that they can get away with threats of leans on home and garnishing checks for items such as $8000 home water softeners? Yes, they may not set the price as they so bluntly stated in one of the published BBB complaints, but they are not admitting to being profoundly absent of any ethical fiber as they are clearly representing the wrong people. Furthermore, there are no options given on who finances the product purchased nor any say in disputing broken contract on the seller's part, or the interest or other hidden but added fees charged even while settling the contract matter. I would never associate an "A+" rating for visually and ethically impaired leeches! BE VERY AWARE, ISPC is NOT a company to work with nor the people they represent. Only full of threats and harassing tactics from what is a reflection of low standards counsel school graduates! And shame on the BBB for misleading consumers by allowing the lowest of standards as noted in this business to have any rating greater than an F!!!!

    ISPC Response

    01/19/2024

    Thank you for your comments.  It appears your dissatisfaction is with the price of a home improvement product purchased through a third party contractor.  Please note that we are the finance company that provided you a line of credit for the purchase.  At the time you wanted to purchase the unit, you were not forced to finance with ISPC.   At that time, you could have paid cash directly to Water Treatment Technologies or sought your own financing.   You may wish to bring your concerns regarding the price to Water Treatment Technologies.   

    Local BBB

    BBB of West Florida

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