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BBB Accredited Business since 04/13/2012
Hanover Floors Carpet One
Phone: (813) 920-0706Fax: (813) 926-05528718 Gardner Rd, Tampa, FL 33625-3719
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This company offers sales and installation of floor coverings, as well as offers window treatments including blinds, shades, and shutters, and bathroom remodeling services.
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A BBB Accredited Business since 04/13/2012
BBB has determined that Hanover Floors Carpet One meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Hanover Floors Carpet One's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product / Service||1|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||1|
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:Hillsborough County Business Tax Receipt
601 E Kennedy Blvd 14th Fl
Department of Business & Professional Regulation
1940 N Monroe St
Hillsborough County Contractors License
5701 E Hillsborough Ave Ste 1140
BBB records show a license number of 20505 for this company, issued by Hillsborough County Business Tax Receipt. Their web address is http://www.hillstax.org/occweb/default.asp.Type: County Business Tax Receipt
BBB records show a license number of CBC1258760 for this company, issued by Department of Business & Professional Regulation. Their web address is http://www.myfloridalicense.com/dbpr.Type: State Construction Lic.
BBB records show a license number of CBC1258760 for this company, issued by Hillsborough County Contractors License.Type: County Construction Lic.
Type of Entity
Incorporated: January 2004, FL
Contact InformationPrincipal: Mr. James F. Nesbitt (President)Customer Contact: Mrs. Beth M. Nesbitt (Vice President)
Carpet Stores, Window Shades Suppliers, Blinds Suppliers, Plantation Shutters, Shutter Suppliers, Shower Enclosure - Refinishing , Floors - Hardwood, Floor Materials - Retail, Hardwood Floor Contractors, Bathroom Remodelers, Ceramic Tile Companies, Floors - Laminate, Floor Coverings & Installation
Alternate Business NamesHanover Floors, Inc.
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in West Florida. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Hanover Floors Carpet One is in this range.
Types of Complaints Handled by BBB
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Guarantee or Warranty
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
BBB began including complaint response text in BBB Business Reviews on October 1, 2012. BBB reports the complaint response text for all reportable complaints against a business that are received electronically.
Industry Tips for Carpet Stores
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BBB reports on known significant government actions involving business' marketplace conduct.
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