Business ProfileforMeineke Car Care Center #1659

Meineke Car Care Center 2436 Gulf to Bay Blvd Clearwater, FL 33765 May 3, 2022 Took my 2017 Nissan Altima in for service. Spoke with Tyler at the location. Explained the brakes had been squealing loud recently and wanted them checked out, also asked for an AC check since the AC wasn't as cold recently, and oil change. Tyler called and said the squealing issue was from grooved rotors in the front and I needed to replace them to stop the squealing. I did this as he recommended (new pads and rotors in front) and the squealing was even worse afterwards, so problem not fixed. AC was also not cold after picking my car up. After returning to the store on, May 4, 2022, spoke with technician about brakes and AC still not working. Technician explained he had told Tyler that there was blockage with the AC system and just doing the AC recharge would not solve the issue. Tyler NEVER told me this information about the AC, he just charged me for a AC recharge that he knew wasn't going to solve our problem. When I tried asking questions he got upset and rude. I asked to see the paperwork before leaving the car and then again before paying and he refused. He wouldn't let me see anything until after payment. This is beyond shady dealings and ripping people off with services they don't need. I should not have to bring my car back to the shop when Tyler isn't there to find out the truth about my car. Today they replaced the rear pads under warranty since they were the issue with the squealing, not the front like Tyler told me. He lied about my AC concern and charged me for something that he knew wasn't the problem and then charged me for new rotors when that wasn't the problem either. I spent hundreds of dollars on items that did not fix my issues. Ive attached the receipt from the transaction with Tyler. I would like a billing adjustment since my concerns were not fixed and I was charged hundreds of dollars on items I did not need. Very shady business dealings.