Business ProfileforHot 2 Cold

Hired this business to fix our air conditioner / heating unit. They were here a total of three times, once for an inspection and twice to fix issues. First visit a tech showed up and tried to repair a part by soddering and did a very poor job. (we saved the part) third visit was to replace the blower and they said we had an electrical issue which resulted in calling an electrition who took one look and said that the tech had plugged the part in backward! Long story short, tryed to turn on the unit a week or so later and again it wouldn't work. We felt like we couldn''t trust Hot2Cold again as we had already spendt $1450 in total and still had something that did not work. We than called westmorelands heating and cooling who came and inspected the unit and said that they had to replace the same part because the work had not been done correctly. That bill was $1550 .We have tried to contact Hot2Cold and they refuse to deal with us even though we told them that we saved the part that was destroyed and sent them a photo via email. Its important to add that all of this is Labor only as the.unit is only four years old and parts are under warrenty. They did refund $87 after the first visit (big deal)