BBB Business Review
BBB Accredited Business since 09/10/2002
Craig W. Krueger A/C and Heating, LLC
Phone: (352) 684-6180Fax: (352) 688-61844151 Lamson Ave, Spring Hill, FL 34608-3705cwkair@bellsouth.netwww.cwkair.com
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BBB Accreditation
A BBB Accredited Business since 09/10/2002
BBB has determined that Craig W. Krueger A/C and Heating, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Craig W. Krueger A/C and Heating, LLC's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 3 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary
| Complaint Type | Total Closed Complaints |
|---|---|
| Problems with Product / Service | 3 |
| Advertising / Sales Issues | 0 |
| Billing / Collection Issues | 0 |
| Delivery Issues | 0 |
| Guarantee / Warranty Issues | 0 |
| Total Closed Complaints | 3 |
Complaint Details | Definitions | BBB Complaint Process | File a Complaint
Additional Information
topLicensing
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Hernando County Contractor Licensing Div789 Providence Blvd
Brooksville, FL34601-3043
(352) 754-4050
Construction Industry Licensing Board
1940 N Monroe St
Tallahassee, FL32399-6506
(850) 487-1395
http://www.myfloridalicense.com/dbpr/
Pasco County Contractor's License
7530 Little Rd
New Port Richey, FL34654-5598
(727) 847-8009
BBB records show a license number of AAA0040590 for this company, issued by Hernando County Contractor Licensing Div.
Type: County Construction Lic.BBB records show a license number of RA0067118 for this company, issued by Construction Industry Licensing Board. Their web address is http://www.myfloridalicense.com/dbpr/.
Type: Department of Business and Professional RegulationBBB records show a license number of 017407 for this company, issued by Pasco County Contractor's License.
Type: County Construction Lic.Contact Information
Primary Contact: Mr. Craig W. Krueger (Owner/President)Business Category
Air Conditioning Companies
BBB Program Participation
This company has agreed to use special procedures including arbitration, if necessary, to resolve disputes through their participation in the following programs: BBB Identification, BBBOnLine.Industry Tips
Air Conditioning Service and MaintenanceHome Contractors: Tip-offs to Potential Rip-offs
LocationsX
1 Locations
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4151 Lamson Ave
Spring Hill, FL 34608-3705(352) 684-6180Directions
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in West Florida. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Craig W. Krueger A/C and Heating, LLC is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
Industry Tips for Air Conditioning Companies
Air Conditioning Service and MaintenanceHome Contractors: Tip-offs to Potential Rip-offs
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.