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          Cornerstone Pros has 1 locations, listed below.

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            Business ProfileforCornerstone Pros

            Air Conditioning Contractor
            BBB accredited business

            At-a-glance

            Customer Reviews

            2.09/5stars

            Average of 11 Customer Reviews

            Customer Complaints

            16 complaints closed in last 3 years

            10 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 9/7/2007

            Years in Business: 17

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Overview

            Cornerstone Pros is a full service air conditioning, heating, and plumbing contractor. We offer Emergency air conditioning and plumbing services, as well as maintenance. We also offer installation of new air conditioning systems, air quality products, whole home re-pipes, sewer replacements and drain stoppage and fixtures.

            Products & Services

            We offer Service, Maintenance and Installation. Our services for you one stop home provider include installation of new air conditioning systems, air quality products, whole home re-pipes, sewage and drain stoppage and fixtures, electrical panel upgrades, whole home generators, circuits, fixture installation and much more!!!

            Business Details

            BBB File Opened:
            2/7/2007
            Years in Business:
            17
            Business Started:
            6/8/2006
            Date of New Ownership:
            12/28/2023
            Business Incorporated:
            6/8/2006
            Accredited Since:
            9/7/2007
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Limited Liability Company (LLC)
            Number of Employees:
            50
            Alternate Business Name
            • Cornerstone Air Conditioning & Heating, LLC
            • Cornerstone Air Conditioning, Plumbing & Electrical
            • Cornerstone Pros-Air Conditioning, Plumbing & Electrical
            Hours of Operation

            Primary

            M:
            12:00 AM - 12:00 AM
            T:
            12:00 AM - 12:00 AM
            W:
            12:00 AM - 12:00 AM
            Th:
            12:00 AM - 12:00 AM
            F:
            12:00 AM - 12:00 AM
            Sa:
            12:00 AM - 12:00 AM
            Su:
            12:00 AM - 12:00 AM
            Business Management
            • Mr. Gary Campbell, Owner/Manager
            Contact Information

            Principal

            • Mr. Gary Campbell, Owner/Manager

            Customer Contact

            • Ms. Dana Spears, License Holder
            • Mr. Morgan Mullens, Operations Manager
            • Ms. Nancy M, Accounts Payable and Receivable Staff
            • Mr. Miguel Silva, General Manager
            • Mr. Gary Campbell, Owner/Manager
            Additional Contact Information

            Fax Numbers

            • (813) 929-8088
              Primary Fax
            • (813) 949-4445
              Other Fax

            Phone Numbers

            Industry Tip

            BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

            Customer Complaints

            16 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            01/31/2024

            Complaint Type:
            Advertising/Sales Issues
            Status:
            Answered
            I paid for a year membership for free plumbing , electrical, and AC Maintenance for this home which I was living in and paid for platinum membership for an entire year . I did not get but one AC tune up during that time for that membership during that time due to scheduling issues. I was scheduled for a plumbing inspection and then it was canceled by the company due to a plumbers emergency, I called back and rescheduled it for February, and I needed to cancel it because I was in the middle of purchasing a new home and moving out and I would reschedule once I moved out of the home so they had the access they needed. The customer service rep on the phone said I could call back after I moved out and reschedule the plumbing inspection since I had already paid for the membership for the year and that was a service that was outstanding that I had already paid for on the home and had not been done like the electrical inspection. I have moved out of the home and called to schedule the services that were promised to be on that contract that were not completed before I moved out. I even enrolled in a new membership with the company once I moved and did not realize that having a membership would not cover both of my homes. So I have already essentially paid for a year membership for services that they refuse to render that they said I am owed despite me also signing up for the membership for my new home . I called 1/31 to get the services scheduled that they owed me for that home and they refused to schedule it and offered me an inspection for $19.95 despite them owing me a free electrical and plumbing inspection as well as AC maintenance from that membership that was paid in full from the previous year.
            Read More

            Customer Reviews

            11 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Jay R

            12/28/2023

            Had cornerstone out for a repair on my AC, tech was quick and got it fixed same day! Will recommend to others.

            Cornerstone Pros Response

            01/01/2024

            We are excited to hear that our technician was able to quickly resolve your AC issue, ***. Thank you for taking the time to share your positive experience with Cornerstone Pros. We appreciate your recommendation and look forward to providing you with exceptional service in the future.

            Local BBB

            BBB of West Florida

            BBB Reports On

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