...After researching the company, the Wrights decided within three days of signing to void their contract, but getting their money back, they say, was no easy task.
“I was hung up on at least 14 times. I was transferred at least 11 times. I was put on hold so many times I can’t even remember. Just give me my money back.
Finally, after contacting the Better Business Bureau, they received a refund in mid-January.
“The company has an ‘F’ rating with the Better Business Bureau, and it is a well warranted ‘F’ rating,” says Johnson.