Educational Consumer Tips

ONLINE AUCTIONS

Author: Better Business Bureau
Published:

The Better Business Bureau recommends you follow these tips: Ask about using an escrow agent, or paying by COD. Most escrow services charges a fee, so you may want to consider this option only for larger purchases. Verify the seller's identity. If you can't, consider this a red flag and avoid doing business with the seller. Some sellers may use a forged e-mail header, making it impossible to contact them if you need to. Ask how you'll get follow up service, if you need it. Many sellers don't have the expertise or facilities to provide service for the goods they sell. Is this important to you? Avoid impulse bids and purchases. Online auctions may be enticing, but are you really getting the best price? Ask about return policies. Returning merchandise to an online seller may be difficult.