Annual Reports

  
     
Annual Statistics

2015 BBB Inquiries and Complaints for the Metro Washington, DC and Eastern PA Region:

Inquiries

1 Home Contractors 619,884
2 Financial Services 248,871
3 Auto Repair 146,973
4 Auto Dealers (New & Used) 117,932
5 Heating & Air 117,719
6 Insurance Services 109,195
7 Roofing & Gutters 107,349
8 Health & Medical 95,733
9 Collection/Debt Settlement 87,836
10 TV/Cable/Satellite/Internet 74,741

 

Complaints

1 TV/Cable/Satellite/Internet 13,488
2 Insurance Services 2,008
3 Auto Repair 1,872
4 Auto Dealers (New & Used) 1,859
5 Home Contractors 1,700
6 Financial Services 1,304
7 Health & Medical 1,102
8 Home Furnishings/Decor 1,000
9 Beauty, Diet & Fitness 733
10 Collection/Debt Settlement 683

 

TOTAL Inquiries & Web Visits: 10,997,465

TOTAL Complaints: 64,456

 

For a full list of BBB stats, visit BBB at a Glance