BBB Business Review

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BBB Accredited Business since

Alco Windows

Phone: (215) 464-3361 Fax: (215) 464-3364 11500 Roosevelt Boulevard  Suite G, Philadelphia, PA 19116

BBB Business Reviews may not be reproduced for sales or promotional purposes.


ALCO Windows is an official VEKA fabricator and installer, located in Philadelphia,
PA. Our vinyl window line is a top grade German
engineered design available in new and replacement windows like double
hung, casements, bays, bows and sliders.
Install/Replace Energy Efficient vinyl windows new and
replacement windows. Our Platinum 7000 Series is ENERGY STAR rated and
Tax Credit Qualified.
Install/Replace Entry and Patio Doors
Install/Replace Siding (Royal, CertainTeed and others)
We pride ourselves on producing the highest quality products at
exceptionally affordable prices. Each order placed with ALCO Windows is
considered a top priority. Every one of our employees has precise
responsibility, which lead them to be extremely goal-oriented and
focused on each task at hand

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Alco Windows meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Alco Windows include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Alco Windows
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: August 08, 2005 Business started: 01/01/1994 in PA Business incorporated 04/01/2002 in PA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Office of the Attorney General-PA
Strawberry Square, 14th Floor, Harrisburg PA 17120
Phone Number: 800-441-2555
The number is PA014005/ NJ-13vh04981900.

Type of Entity


Business Management
Mr. Alex Bachman, President Mr. Alex Goykhman, Vice President
Contact Information
Principal: Mr. Alex Bachman, President
Customer Contact: Mr. Alex Goykhman, Vice President
Business Category

Windows Windows - Installation & Service Doors Doors - Installation

Products & Services

Alco Windows sells the following brand(s): ALCO, PH Tech, Provia, Royal, Crane, CertainTeed, ALCO, PH Tech, Provia, Royal, Crane, CertainTeed

Alco Windows offers the following product(s): Energy Efficient Entry and Patio Doors., Energy Efficient Entry and Patio Doors., Energy Efficient vinyl windows Double Hung, Double/Triple Slider, Casement, Picture, Bay and Bow Windows., Energy Efficient vinyl windows Double Hung, Double/Triple Slider, Casement, Picture, Bay and Bow Windows., Siding (Royal, Crane, CertainTeed and others)., Siding (Royal, Crane, CertainTeed and others).

Method(s) of Payment
We accept all major credit cards, we also offer variety of finance options

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.