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Description

Windows on Washington is Home Improvement You Can Trust. Windows on Washington is a locally owned and operated company focused on improving the energy efficiency and appearance of our clients' homes.  Our company was founded on a simple philosophy: be upfront and honest.   At Windows on Washington, we work with our clients the way we want to be treated in our own homes - knowledgeably, professionally, and respectfully. We take the time to listen to your home improvement needs and then create a solution using best-in-class products coupled with our expert installation techniques. 

Whether you are looking for energy efficient replacement windows, beautiful siding, gutters, a new roof, or money saving insulation and air sealing, we are your answer.  We will educate you on our approach to your project, explain your options and encourage you to do additional research.  There is no obligation, pressure, or hidden charges.  Let us know how we can be of service today!

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Windows on Washington LTD meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for Windows on Washington LTD include:

  • Length of time business has been operating.
  • No complaints filed with BBB.
  • BBB has sufficient background information on this business.


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Additional Information

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BBB file opened: January 24, 2006 Business started: 05/01/2005 in VA Business incorporated: 08/19/2005 in VA
Licensing

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Department of Professional and Occupational Regulation (DPOR)-VA
9960 Mayland Drive, Suite 400, Henrico VA 23233
http://www.dpor.virginia.gov
Phone Number: 804-367-8500
The license number is 2705 101 007A.

Type of Entity

Corporation

Business Management
Mr. Eric Novotny, President
Contact Information
Principal: Mr. Eric Novotny, President
Customer Contact: Tara Novotny, VP
Business Category

Windows - Installation & Service Door Frames Doors Doors - Repair Roofing Contractors Shutters Siding Contractors

Products & Services

Windows on Washington LTD offers the following product(s): Air Sealing, Egress Windows, Exterior Doors, Insulation, Roofing, Siding, Skylights, Windows

Method(s) of Payment
Check, Visa, MasterCard, Discover, American Express, Wells Fargo Financing
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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

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What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

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