BBB Business Review

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BBB Accredited Business since

Power Home Remodeling Group, Incorporated

Find a Location

Phone: (888) 736-6335 Fax: (610) 874-5030 View Additional Phone Numbers 2501 Seaport Drive- 1st. floor- HQ, Chester, PA 19013 http://www.powerhrg.com View Additional Web Addresses


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Power Home Remodeling provides energy-saving and environmentally friendly exterior remodeling solutions including EnergyStar rated replacement Windows, Vinyl Siding, GAF Roofing, Entry Doors and eShield Attic Insulation.

Power Home Remodeling is accredited by the BBB for all of its locations.  


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Power Home Remodeling Group, Incorporated meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Find a Location

Power Home Remodeling Group, Inc. at its headquarters and all its company-owned locations throughout the United States is a BBB Accredited Business. This means they support BBB's services to the public and meet BBB Accreditation standards everywhere they do business. A BBB Accredited Business since July 20, 2012.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Power Home Remodeling Group, Incorporated include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 178 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

178 complaints closed with BBB in last 3 years | 66 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 76
Billing/Collection Issues 4
Delivery Issues 3
Guarantee/Warranty Issues 7
Problems with Product/Service 88
Total Closed Complaints 178

Customer Reviews Summary Read customer reviews

1 Customer Review on Power Home Remodeling Group, Incorporated
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: August 21, 2000 Business started: 01/01/1992 in 0 Business started locally: 01/01/1996 Business incorporated: 01/01/1992 in DE
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Office of the Attorney General-PA
Strawberry Square, 14th Floor, Harrisburg PA 17120
http://www.attorneygeneral.gov
Phone Number: 800-441-2555
The number is PA003701.

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Corey Schiller, CEO & Partner Mr. Eamon Lynch, Warranty Service Manager
Contact Information
Customer Contact: Mr. Eamon Lynch, Warranty Service Manager
Principal: Mr. Corey Schiller, CEO & Partner
Business Category

Windows - Installation & Service Doors - Repair Roofing Contractors Siding Contractors

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.