BBB Business Review

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BBB Accredited Business since

George J. Grove & Son, Inc.

Phone: (717) 393-0859 View Additional Phone Numbers 1219 Manheim Pike, Lancaster, PA 17601 http://www.georgejgrove.com



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Energy-efficient doors and windows; replacement windows; single-pane windows; fiberglass windows; storm windows; entry, storm, and patio doors; French doors; pre-hung doors; security doors; commercial and residential roofs; metal roofs; slate roofs; vinyl siding; fiber cement siding; metal siding; skylights; seamless gutters; gutter guards; gutter cleaning; retractable awnings; sunrooms; home additions; railings & columns; brickface and stone veneer.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that George J. Grove & Son, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for George J. Grove & Son, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on George J. Grove & Son, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: October 01, 1980 Business started: 01/01/1963 in PA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Office of the Attorney General-PA
Strawberry Square, 14th Floor, Harrisburg PA 17120
http://www.attorneygeneral.gov
Phone Number: 800-441-2555
The number is PA000962.

Type of Entity

Corporation

Business Management
Mr. George J. Jr. Grove, President
Contact Information
Principal: Mr. George J. Jr. Grove, President
Business Category

Windows & Doors - Installation & Service Windows - Wood Gutter Leaf Guards Contractors - Gutters Doors - Cellar/Basement/Bilco Doors - Industrial Doors - Vinyl Fire Doors & Shutters Awnings & Canopies Brick - Clay - Common & Face Columns Contractors - General Doors Doors - Installation Gutter Cleaning Gutters & Downspouts Home Improvements Home Improvements - Additions Doors - Patio Plywood & Veneers Railings Roofing Contractors Shutters Siding Contractors Skylights Storm Windows & Doors Sunroom & Solarium Design & Construction Windows Windows - Vinyl

Products & Services

George J. Grove & Son, Inc. offers the following product(s): Awnings, Brickface and Stone Veneer (Faux Stone), Columns, Custom Windows, Entry Doors, Gutter guards, Gutters, Home additions, Patio Doors, Railings, Replacement Windows, Roofing, Shutters, Siding, Skylights, Storm Doors, Storm Windows, Sunrooms

Method(s) of Payment
Cash, Check, Debit, Invoice, Visa, MasterCard and Discover.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.