Business ProfileforPower Home Remodeling Group, LLC

Contract Date: 09/11/2014 Installation Date: 04/24/2015 Total Cost: $9,934.84 My wife and I purchased windows from POWER (Home Remodeling Group) some time prior to COVID two of our windows became compromised and needed to be replaced. So I immediately contacted POWER regarding this issue and at that time a representative of POWER Warrantee Svcs. stated to me that POWER will gladly replace any damaged windows asap to honor POWER's LIFETIME WARRANTE on all POWER's Products!I called POWER back after the President and the Governor removed the restrictions of COVID and opened up the country/city. This time I was given a date(s) 9/25-10/10 around 9:00am to which POWER would be able address our concerns; IT NEVER HAPPENED!I've made every attempt to contact POWER and have been very patient even though I have been made to feel like I am being played for a FOOL! Every time I call POWER I get the run around. One time I was told POWER was experiencing production issues and that everything was backorder, yet I would see POWER installing windows on my street and throughout my community! INSULTING!! I called POWER again the excuse was "My windows are special order", isn't everybody my point is NO TWO WINDOWS ARE THE SAMEYOU ALREADY HAVE THE MEASUREMENTS JUST DO IT!