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BBB Accredited Business since

Willis Ide & Son

Phone: (570) 675-8212 Fax: (570) 675-8222 130 Outlet Rd, Dallas, PA 18612 http://www.willisideandson.com

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company is a licensed water systems contractor specializing in commercial and residential wells and water systems, water pumps, water conditioning, filtration and purification systems, community and public water systems, water testing and analysis, and backflow prevention device installation, repair and inspection.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Willis Ide & Son meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Willis Ide & Son include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Willis Ide & Son
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: October 13, 2004 Business started: 01/22/1951 in PA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Office of the Attorney General-PA
Strawberry Square, 14th Floor, Harrisburg PA 17120
Phone Number: 800-441-2555
The number is PA 003098.

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Doug Ide, Owner
Contact Information
Principal: Mr. Doug Ide, Owner
Business Category

Water Wells - Pumps Sales & Service Backflow Prevention Devices & Services Backflow Testing Contractor - Water Conditioning Water Filtration & Purification Equipment Water Supply Systems Water Treatment Equipment,Service & Supplies Water Well Drilling & Service

Products & Services

Willis Ide & Son sells the following brand(s): AO Smith, Aqua Pure, Campbell, Goulds, Master Water, Water-Right

Willis Ide & Son offers the following product(s): Acid neutralizers, Iron filters, Jet pumps, Submersible pumps, Ultra violet sterilizers, Water filters, Water heaters, Water softeners, Water tanks

Method(s) of Payment
Cash, check, and major credit cards accepted.
Alternate Business Names
Douglas Ide Willis Ide & Son LLC.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.