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Phone: (855) 287-6767 1455 Pennsylvania Avenue, N.W., Suite 400, Washington, DC 20004 ! There is an alert on American Travel Planners !
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According to information in Better Business Bureau files, American Travel Planners (ATP) describes itself as a membership travel club. The company states that it does not conduct sales presentations and is an on-line business that only supplies travel products and services, but does not market them. ATP reports that their services are sold by independent agencies. ATP denies any responsibility for the sales practices or the fulfillment of prize offers of their sales representatives. Consumers have stated that they had received offers of free prizes if they would attend a sales presentation. Consumers report that the sales presentations solicit ATP memberships, and ATP contracts are provided to enroll with ATP.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for American Travel Planners include:
- Failure to respond to 8 complaint(s) filed against business
- 1 complaint(s) filed against business that were not resolved
- Unauthorized use of BBB name or trademarks
Factors that raised the rating for American Travel Planners include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||5|
|Total Closed Complaints||13|
Additional Complaint Information
The company has generally responded to complaints by asking the customer to contact them by phone.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. Ronald Sather, President Mr. Mike Miller, Vice President Mr. Andrew Thomas, Member Services Mr. Andrew Wunder, Director Ms. Bethany Wunder Mr. Christian Wunder, COO
Travel Clubs Internet Selling Services
Alternate Business NamesATP
According to information provided by the company, it maintains two corporate locations: one in Wyoming, where the firm is incorporated, and one in Washington, DC. The Wyoming address is a mail forwarding service address and the Washington, DC location is that of a virtual office. The actual physical location where the services the business states it provides is unknown at this time.
The domain registration for ATP's web site is listed to be Sea To Ski Vacations, LLC. A separate BBB report is available for that company, http://www.bbb.org/denver/business-reviews/travel-clubs/sea-to-ski-vacations-in-broomfield-co-90143380 .
Consumers report receiving invitations in the mail to attend sales presentations in exchange for promotional gifts, such as airline tickets. In order to access the gifts, the attendee must abide by limitations on the access to the gift, as well as pay a fee. American Travel Planners states that it does not market or solicit consumers, but such contacts are made through independent, external sales organizations.