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          Find a Location

          C K Tours & Cruises has 3 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • C K Tours & Cruises

              PO Box 100 Morgantown, PA 19543-0100

            • C K Tours & Cruises

              22 N 6th Ave Reading, PA 19611-1014

            • C K Tours & Cruises

              701 Ridgeview Dr Morgantown, PA 19543-8873

            Business ProfileC K Tours & Cruises

            Travel Agency
            Multi Location Business

            Contact Information

            PO Box 100

            Morgantown, PA 19543-0100

            Get Directions
            Visit Website
            (610) 916-2923

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            C+
            This business is not BBB Accredited
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            Customer Reviews are not used in the calculation of BBB Rating

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            Business Details

            This is a multi-location business.

            Find a Location

            C K Tours & Cruises has 3 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • C K Tours & Cruises

                PO Box 100 Morgantown, PA 19543-0100

              • C K Tours & Cruises

                22 N 6th Ave Reading, PA 19611-1014

              • C K Tours & Cruises

                701 Ridgeview Dr Morgantown, PA 19543-8873

              Location of This Business
              PO Box 100, Morgantown, PA 19543-0100
              BBB File Opened:
              9/11/2009
              Type of Entity:
              Sole Proprietorship
              Business Management
              • Mr. Kenneth Keefer, Owner
              Contact Information

              Principal

              • Mr. Kenneth Keefer, Owner

              Customer Contact

              • Mr. Kenneth Keefer, Owner
              Additional Contact Information

              Phone Numbers

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Need help planning a trip? How to find a good travel agent

              Customer Complaints

              1 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              11/22/2022

              Complaint Type:
              Product Issues
              Status:
              Unanswered
              This dispute is regarding the refund payment of over $9000 paid to CK Tours & Cruises (*** ******/******** cruises) for an Alaska Trip we (*** and **** *******) paid for over 2 years ago. We canceled our trip in March 2022 and was told we had to wait until the cruise date of August 10th 2022 to receive our full refund. No payment was received at that time. After numerous delays and unreturned phone calls and emails over the last 9 months, payments of $3000 and $4000 were received. The final amount owed is $2177.17. After several more requests through email and phone, we have not gotten any response or intent to pay this remaining refund.

              Customer Reviews

              1 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Scott H

              01/21/2024

              THIS GUY IS A TOTAL RIPOFF. DO NOT USE. Read the feedback carefully. If you see a good one, it's because the trip went perfectly as planned. IF YOU BUY THE TRAVEL INSURANCE HE OFFERS, YOU ARE SCREWED. We had a wedding trip to Mexico that was cancelled due to health reasons. Nothing but excuses and nonsense emails on why we weren't receiving our travel credits. Won't even respond to emails or voicemail anymore. WE ARE OUT THOUSANDS OF DOLLARS.

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