BBB Business Review
This Business is not BBB accredited
Atkinson & Mullen Travel II, LLC
Phone: (610) 359-6500 View Additional Phone Numbers 7 Campus Boulevard, Newtown Square, PA 19073
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for Atkinson & Mullen Travel II, LLC include:
- 37 complaints filed against business
- 1 complaint filed against business that was not resolved
Factors that raised the rating for Atkinson & Mullen Travel II, LLC include:
- Length of time business has been operating.
- Response to 37 complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||26|
|Total Closed Complaints||37|
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. John Mullen, President & CEO
Travel Agencies & Bureaus
Alternate Business NamesApple East Vacations Apple Tours Apple Vacations Atkinson & Mullen Travel Inc.
When the company responds to complaints, they will supply Apple Vacation certificates or vouchers to use on your next trip with them instead of refunding money. They state that restrictions may apply. They claim they use their Vacation Satisfaction Questionnaire as a tool to correct problems in the future. Consumers should review their contracts carefully.