Click for BBB Rating on Bridgestone Firestone

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Description

According to information in BBB files, this company operates a chain of more than 1600 company owned tire and service stores throughout the United States


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Bridgestone Firestone meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

This company's headquarters and compay-owned locations throughout the country participateas system wide members of the Better Business Bureau. This means they support the Bureau's services to the public and meet our membership standards.


BBB Complaint Information

Find aggregate BBB complaint information for Bridgestone Firestone. BBB of Chicago & Northern Illinois has the full report as that BBB handles all complaints for Bridgestone Firestone.


Additional Information

BBB file opened: December 31, 1998 Business started: 01/01/1900
Type of Entity

Corporation

Business Management
Mr. Larry R. Perdue, Mgr, Customer Retention Mr. Bill Perkins, District Manager Mr. Mike DeNardo, Complaint Contact
Contact Information
Principal: Mr. Larry R. Perdue, Mgr, Customer Retention
Principal: Mr. Bill Perkins, District Manager
Business Category

Tire Distributors & Manufacturers

Alternate Business Names
Bridgestone Bridgestone Firestone, Inc. Expert Tire Firestone Firestone Commercial & Farm Stores Firestone Complete Auto Care Firestone Tire & Rubber Company Firestone Tire & Service Center Mark Morris Tire
Business Management

This firm also does business as:

Expert Tire
Mark Morris Tire
Tire Station
Firestone Commercial and Farm Stores


Additional Locations

  • 100 Lehigh Valley

    Whitehall, PA 18052

  • 1015 South 29th Street

    Harrisburg, PA 17111

  • 1059 North Church Street

    Hazleton, PA 18201 (570) 455-7552

  • 1070 Congdon Avenue

    Stroudsburg, PA 18360 (570) 421-3601

  • 1071 Township Line Road

    Phoenixville, PA 19460 (610) 983-4400

  • 1116 Millcreek Road

    Allentown, PA 18106 (610) 398-3675

  • 1143 Quentin Road

    Lebanon, PA 17042

  • 1244 Turner Street

    Allentown, PA 18102 (610) 433-4206

  • 1305 West Chester Pike

    West Chester, PA 19382 (610) 430-0601

  • 131 South Frankllin Street

    Chambersburg, PA 17201

  • 14 W Germantown Pike

    Norristown, PA 19401 (610) 275-5660

  • 1475 Old York Road

    Abington, PA 19001 (215) 885-5913

  • 1500 West Ridge Pike

    Conshohocken, PA 19428 (610) 279-2333

  • 151 Levittown Parkway

    Levittown, PA 19055

  • 152 East DeKalb Pike

    King of Prussia, PA 19406 (610) 265-9300

  • 1524 East High Street

    Pottstown, PA 19464 (610) 326-5120

  • 1530 Oregon Pike

    Lancaster, PA 17601

  • 1751 Airport Road

    Allentown, PA 18109

  • 180 Northern Way

    York, PA 17402 (717) 840-9395

  • 1825 Loucks Road

    York, PA 17408 (717) 764-3999

  • 1923 Street Road

    Bensalem, PA 19020 (215) 638-9545

  • 197 Lancaster Avenue

    Malvern, PA 19355 (610) 640-0505

  • 200 South Hanover

    Carlisle, PA 17013

  • 208 West Orange Street

    Lancaster, PA 17603

  • 2127 Cumberland Street

    Lebanon, PA 17042

  • 220 West Lincoln Highway

    Exton, PA 19341

  • 2201 Paxton Street

    Harrisburg, PA 17111

  • 244 Penn Street

    Reading, PA 19602 (610) 376-7306

  • 2738 West Ridge Pike

    Norristown, PA 19403 (610) 630-4910

  • 305 East Lancaster Avenue

    Wynnewood, PA 19096 (610) 649-6500

  • 31 West City Avenue

    Bala Cynwyd, PA 19004

  • 3161 Market Street

    Philadelphia, PA 19104 (215) 222-6821

  • 350 Montgomery Mall

    North Wales, PA 19454 (215) 362-1050

  • 3501B Market Street

    Camp Hill, PA 17011 (717) 761-8280

  • 3804 Easton Nazareth Highway

    Easton, PA 18045 (610) 759-5701

  • 3812 West Lincoln Highway

    Downingtown, PA 19335 (610) 873-2590

  • 395 Eisenhower Drive

    Hanover, PA 17331

  • 403 West Street Road

    Warminster, PA 18974 (215) 674-3100

  • 415 Wyoming Valley Mall

    Wilkes Barre, PA 18702 (570) 829-3800

  • 424 West Lincoln Highway

    Exton, PA 19341 (610) 594-9500

  • 4610 Jonestown Road

    Harrisburg, PA 17109

  • 4719 Carlisle Pike

    Mechanicsburg, PA 17055 (717) 731-0955

  • 486 N Hampton St., Store 1791

    Kingston, PA 18704 (570) 343-1288

  • 500 East Gay Street

    West Chester, PA 19380 (610) 696-8163

  • 580 West Trenton Avenue

    Morrisville, PA 19067 (215) 428-6800

  • 622 Davisville Road

    Willow Grove, PA 19090 (215) 659-8500

  • 70 Buckwalter Road
    Suite 850

    Royersford, PA 19468 (610) 792-3400

  • 700 North 2nd Street

    Harrisburg, PA 17102 (717) 234-4979

  • 7320 Elgin Avenue

    Philadelphia, PA 19111 (215) 725-6550

  • 741 Bethlehem Pike

    Flourtown, PA 19031 (215) 836-5167

  • 742 Lancaster Avenue

    Berwyn, PA 19312 (610) 647-3200

  • 777 Middletown Boulevard

    Langhorne, PA 19047 (215) 752-2224

  • 800 Franklin Mills Circle

    Philadelphia, PA 19154 (215) 637-6100

  • 81 Viewmont Mall

    Scranton, PA 18508 (570) 346-7027

  • 820 Baltimore Pike

    Springfield, PA 19064 (610) 328-7200

  • 833 Bustleton Pike

    Feasterville Trevose, PA 19053

  • 875 Plaza Boulevard

    Lancaster, PA 17601

  • 900 West Lancaster Avenue

    Bryn Mawr, PA 19010 (610) 525-2500

  • 909 Fourth Street, Expert Tire #17h8

    Sunbury, PA 17801 (570) 286-7111

  • 9602 Bustleton Avenue

    Philadelphia, PA 19115 (215) 673-5500

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

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