BBB Accredited Business since
Bridgestone FirestoneAdditional Locations
BBB Business Reviews may not be reproduced for sales or promotional purposes.
According to information in BBB files, this company operates a chain of more than 1600 company owned tire and service stores throughout the United States
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A BBB Accredited Business since
BBB has determined that Bridgestone Firestone meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
This company's headquarters and compay-owned locations throughout the country participateas system wide members of the Better Business Bureau. This means they support the Bureau's services to the public and meet our membership standards.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Bridgestone Firestone include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 21 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||17|
|Total Closed Complaints||21|
Additional Complaint Information
Local BBB experience with the firm is reflected in the following data.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Business ManagementMr. Larry R. Perdue, Mgr, Customer Retention Mr. Bill Perkins, District Manager Mr. Mike DeNardo, Complaint Contact
Tire Dealers Tire Retread & Repair Wholesalers & Distributors Auto Parts & Supplies - New Auto Repair & Service Battery Supplies
Alternate Business NamesBridgestone Bridgestone Firestone, Inc. Expert Tire Firestone Firestone Commercial & Farm Stores Firestone Complete Auto Care Firestone Tire & Rubber Company Firestone Tire & Service Center Mark Morris Tire
This firm also does business as:
Mark Morris Tire
Firestone Commercial and Farm Stores