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      Country
          Country

          Find a Location

          QVC, Incorporated has 12 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • QVC, Incorporated

              1365 Enterprise Dr Mail Code 330 West Chester, PA 19380-5959

            • QVC, Incorporated

              1200 Wilson Dr West Chester, PA 19380-4267

            • QVC, Incorporated

              PO Box 2106 West Chester, PA 19380-0086

            • QVC, Incorporated

              1 Qvc Dr Suffolk, VA 23434-2152

            • QVC Rocky Mount

              100 Qvc Blvd Rocky Mount, NC 27815-9578

            Business ProfileforQVC, Incorporated

            TV Home Shopping
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Additional business information

            Additional Info:
            The company has responded to complaints by resolving credit or billing disputes and warranty problems, by making refund adjustments as needed, by addressing delivery and product quality concerns and by handling selling practices and service related issues.
            See all additional business information

            At-a-glance

            Customer Reviews

            1.07/5stars

            Average of 194 Customer Reviews

            Customer Complaints

            770 complaints closed in last 3 years

            242 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Business Details

            This is a multi-location business.

            Find a Location

            QVC, Incorporated has 12 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • QVC, Incorporated

                1365 Enterprise Dr Mail Code 330 West Chester, PA 19380-5959

              • QVC, Incorporated

                1200 Wilson Dr West Chester, PA 19380-4267

              • QVC, Incorporated

                PO Box 2106 West Chester, PA 19380-0086

              • QVC, Incorporated

                1 Qvc Dr Suffolk, VA 23434-2152

              • QVC Rocky Mount

                100 Qvc Blvd Rocky Mount, NC 27815-9578

              BBB File Opened:
              1/1/1987
              Years in Business:
              37
              Business Started:
              6/1/1986
              Business Incorporated:
              12/16/1996
              Type of Entity:
              Corporation
              Alternate Business Name
              • QVC Network
              • QVC, Inc.
              • I QVC
              Business Management
              • Mr. Michael George, President & CEO
              • Mr. Shawn Sloan, Manager
              Contact Information

              Principal

              • Mr. Michael George, President & CEO
              • Mr. Shawn Sloan, Manager

              Customer Contact

              • Mr. Shawn Sloan, Manager
              Additional Contact Information

              Phone Numbers

              Customer Complaints

              770 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              08/13/2023

              Complaint Type:
              Problems with Product/Service
              Status:
              Answered
              On August 3 I got an email that said Congratulations here is your $100 reward. I spent $25 of the $100 and was told I can't continue to use the code. The email was vague and didn't specify a 1 time purchase for the $100 just brought you right to "buying". QVC customer service blamed Qcard and my Qcard account does not give rewards. The email looks like it came from QVC and seemed legit. Is this a scam? Loyal QVC customers can't even use rewards they are entitled to. The girl from customer service said she would send an inquiry to headquarters and when asked how I would hear she said I'd have to call back. Why? They should reach out to me. Their email should have been very specific. I spend a lot of money with QVC and this is how their customer base is treated. Sad. I see others wrote a very similar review so it appears it is an ongoing issue. They should have place that $100 on my account and not given me a code that I can't use to get what I want. It's not surprising that QVC had so many complaints and that they are not part of the BBB. Maybe then they would have to own up to their responsibilities as a consumer to their customers. Trust me the email came from QVC and not my Qcard like the customer service person said. I get emails from both and they are very different.
              Read More

              Customer Reviews

              194 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Constance T

              1 star

              03/12/2024

              My complaint is satisfied. I received a check for full refund from QVC 3-11-2023/yesterday.

              Local BBB

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