BBB Business Review
This Business is not BBB accredited
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for QVC, Inc. include:
- Failure to respond to 1 complaint(s) filed against business
- 5 complaint(s) filed against business that were not resolved
Factors that raised the rating for QVC, Inc. include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||246|
|Total Closed Complaints||503|
Type of Entity
Business ManagementMr. Michael George, President & CEO
Television Home Shopping Advertising - Direct Mail Buying Clubs & Group Purchasing Service Shopping Service - Personal
Alternate Business NamesGrease Buster Tablets I QVC QVC Network QVC, Incorporated
The company has responded to complaints by resolving credit or billing disputes and warranty problems, by making refund adjustments as needed, by addressing delivery and product quality concerns and by handling selling practices and service related issues.