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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Comcast Corporation include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 35892 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||18712|
|Total Closed Complaints||35892|
Additional Complaint Information
Please be advised that due to the high volume of complaints received for this business, BBB publishes 1 out of every 20 complaints handled through our conciliation process.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||941|
Type of Entity
Business ManagementMr. Brian Roberts, President & CEO Ms. Nicole Patel, Project Manager
Television - Cable, CATV & Satellite Cable TV, Internet & Telephone Installation Service Internet Services Telephone Communications
Products & Services
Comcast Corporation sells the following brand(s): Comcast Business Services, XFINITY
Comcast Corporation offers the following product(s): Cable TV, Internet, Phone, Security