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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
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Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Comcast Corporation include:
- Length of time business has been operating
- Response to 36536 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||18645|
|Total Closed Complaints||36536|
Additional Complaint Information
Please be advised that due to the high volume of complaints received for this business, the BBB publishes 1 out of every 20 complaints processed through our conciliation process.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||360|
Type of Entity
Business ManagementMr. Brian Roberts, President & CEO Ms. Nicole Patel, Project Manager
Television - Cable, CATV & Satellite Cable TV, Internet & Telephone Installation Service Internet Services Telephone Communications
Products & Services
Comcast Corporation sells the following brand(s): Comcast Business Services, XFINITY
Comcast Corporation offers the following product(s): Cable TV, Internet, Phone, Security