This Business is not BBB accredited
MCI, Inc.Additional Locations
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This business is not BBB accredited.
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Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for MCI, Inc. include:
- 184 complaint(s) filed against business
- Failure to respond to 2 complaint(s) filed against business
Factors that raised the rating for MCI, Inc. include:
- Length of time business has been operating
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||72|
|Total Closed Complaints||184|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Business ManagementMr. Ivan Seidenberg, Chairman & CEO of Verizon
Telephone Communications Telephone Service - Long Distance Computers - Sys Designers & Consult Telephone Communications
Alternate Business NamesMCI MCI - Agency Relations MCI -THE NEIGHBORHOOD MCI Communications Corp MCI Group MCI Long Distance MCI METRO ACCESS TRANSMISSION SERVICES MCI National Complaint Center MCI Telecommunications MCI WorldCom Telecom USA The Neighborhood TTI National UUNet Technologies Inc. Verizon Business
MCI, LLC became a wholly owned subsidiary of Verizon, Inc. in January, 2006. The MCI brand is still sold in parts of the country outside the Verizon region and MCI continues to serve its existing customers. Sally McMahon is Vice President of Consumer Affairs and Quality for the MCI Brand. MCI's headquarters is in Ashburn, Virginia. Verizon is headquartered in New York, NY.
According to information provided by the company, MCI Communications Corporation (MCC) was incorporated in Delaware in 1968 to provide long distance communications services. The company first telecommunications services was for business customers in 1971. Residential service was added in 1980. WorldCom acquired MCI in 1998. In 2001, MCI Group assets became separately traded. MCI Group operated as a separate business operating unit of WorldCom. WorldCom Wireless, which offered cellular telephone service, was also a separate company from WorldCom. WorldCom Wireless business operations had been located in Boston, Massachusetts. That entity ceased operations in late, 2002. The company adopted the name of MCI, Inc. when it restructured itself in April, 2004.