BBB Business Review

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This business is not BBB accredited.

Wall & Associates Inc

Additional Locations

Phone: (800) 609-1829 View Additional Phone Numbers PO Box 747, Manassas, VA 20110 View Additional Web Addresses

Click for BBB Rating on Wall & Associates Inc

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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB Complaint Information

Find aggregate BBB complaint information for Wall & Associates Inc. BBB Serving Central Virginia has the full report as that BBB handles all complaints for Wall & Associates Inc.

Additional Information

BBB file opened: August 01, 2001 Business started: 03/01/1998 in VA Business started locally: 01/19/1998 Business incorporated 02/10/1998 in VA
Type of Entity


Business Management
Ms. Jennifer L Cable, Director of Internal Operations Mr. P. Mark Yates, CEO
Contact Information
Principal: Ms. Jennifer L Cable, Director of Internal Operations
Principal: Mr. P. Mark Yates, CEO
Business Category

Taxes - Consultants & Representatives Taxes - Negotiators

Alternate Business Names
E. Kenneth Wall & Associates, Inc
Additional Information

According to information provided by the company, E Kenneth Wall & Associates provides federal and state tax problem services nationally and maintains its Headquarters in Virginia.  The company states that it has "virtual/shared office" accommodations located nationwide with client services provided through independent contractors, while billing goes through a Central Accounting office in Marshall, VA.  The company characterizes its contract with customers as a financing arrangement and has indicated that payment under its terms is not impacted by discontinuance of work.  It reports that it has an Internal Client Resolution Committee to resolve client/customer disputes.


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.