BBB Business Review

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This business is not BBB accredited.

EllisPenn & O'Connor, Inc.

Phone: (800) 278-2614 Fax: (267) 200-0109 View Additional Phone Numbers 1518 Walnut St  Ste 1010, Philadelphia, PA 19102

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EllisPenn & O’Connor Tax Group is a full service firm. They specialize in helping business owners with tax matters with federal and state taxing authorities. Their Enrolled Agents, CPA’s and Legal Associates specialize in: IRS Tax Relief; Expedited Missing Tax Return Preparation; Recreating Missing Documents; Back Tax Help; Return Preparation; State Tax Relief; Removal of Tax Liens; Release of Tax Levies; Wage Garnishments; IRS Settlements; State Settlements; Amnesty Programs; Offer in Compromise; and more.  This firm works with individuals all year long to help with tax matters. There is no obligation and they offer free consultation with a Tax Attorney.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for EllisPenn & O'Connor, Inc. include:

  • 11 complaint(s) filed against business

Customer Complaints Summary Read complaint details

11 complaints closed with BBB in last 3 years | 4 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 2
Billing/Collection Issues 1
Delivery Issues 1
Guarantee/Warranty Issues 2
Problems with Product/Service 5
Total Closed Complaints 11

Customer Reviews Summary Read customer reviews

3 Customer Reviews on EllisPenn & O'Connor, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 3
Total Customer Reviews 3

Additional Information

BBB file opened: April 22, 2011 Business started: 08/24/2009 in PA Business incorporated 08/24/2009 in PA
Type of Entity


Business Management
Mr. Michael Ellis, President
Contact Information
Principal: Mr. Michael Ellis, President
Business Category

Taxes - Consultants & Representatives

Alternate Business Names
Ellis Penn

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.