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Find a Location

RGM Consulting LLC has 1 locations, listed below.

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    Business ProfileforRGM Consulting LLC

    Tax Return Preparation
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/9/2009

    Years in Business: 55

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Accounting & Financial Services, Tax Return Preparation

    Business Details

    Location of This Business
    8403 Colesville Rd Ste 1100, Silver Spring, MD 20910-6346
    BBB File Opened:
    10/6/2009
    Years in Business:
    55
    Business Started:
    1/15/1969
    Business Incorporated:
    2/1/2000
    Accredited Since:
    10/9/2009
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 4135 for this business, issued by Department of Labor, Licensing and Regulation (DLLR)-MD

    These agencies may include:

    Department of Labor, Licensing and Regulation (DLLR)-MD

    500 N. Calvert Street, Room 308

    Baltimore MD 21202

    (410) 230-6231

    http://www.dllr.maryland.gov/license

    BBB records show a license number of 00140165-EA for this business, issued by U.S. Department of the Treasury-Federal

    These agencies may include:

    U.S. Department of the Treasury-Federal

    1500 Pennsylvania Ave NW

    Washington DC 20220

    (202) 622-2000

    Fax: (202) 6226415

    http://www.treasury.gov

    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Kevin Mack, Member/Manager
    Contact Information

    Principal

    • Mr. Kevin Mack, Member/Manager

    Customer Contact

    • Mr. Kevin Mack, Member/Manager
    Additional Contact Information

    Fax Numbers

    • (301) 445-2287
      Other Fax

    Email Addresses

    Industry Tip

    BBB Tip: How to choose a tax preparer in the U.S.

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/04/2022

    Complaint Type:
    Product Issues
    Status:
    Answered
    I had Kevin M*** prepare my taxes starting in 2018. He stated he e-filed my return. Much later, I was contacted by the IRS and they indicated my return from 2018 was not filed. I contacted Mr. M*** and he told me it was and he received a confirmation number from the IRS. Later, I was contacted by the IRS again (two more times actually) stating they did not receive my tax return. I called them and they told me Mr. M*** had received a rejection notice. I emailed Kevin with the information and he did not respond. I sent the IRS a physical of my return. They also, contacted me and stated that on my 2020 tax return, the numbers were miscalculated and I ended up having to pay more in taxes to them in the amount of $554.40. I tried contacting g Kevin again and he still has not responded. I emailed him and told him I did not get what I paid him for. The IRS contacted me a total of 4 times and it has been more than frustrating. I paid Kevin for these tax services over $400.00. I requested a partial refund of $200.00 back. He has not responded.
    Read More

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania

    BBB Reports On

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