BBB Business Review
This Business is not BBB accredited
Phone: (301) 825-9320 9318 Gaither Road, Gaithersburg, MD 20877
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The Company indicates that it is an independent corporation from the New Jersey entity InterFACE1, LLC. The BBB has requested substantiation of that information. The web site for the New Jersey entity, InterFACE1, lists Gatihersburg, MD as one of its locations. Additional information and file experience with that parent company can be found in the Business Review of the BBB of New Jersey at this link: http://www.bbb.org/new-jersey/business-reviews/marketing-consultants/interface-1-in-e-brunswick-nj-28000562
This business is not BBB accredited.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for Interface Network include:
- BBB does not have sufficient information to determine how long this business has been operating
- 108 complaints filed against business
- 3 complaints filed against business that were not resolved
- BBB does not have sufficient background information on this business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||85|
|Total Closed Complaints||108|
Additional Complaint Information
Although the Bureau file for this company dates to its start of operations in May, 2013, our file shows significant complaint activity in both volume and and the nature of the disputes. Complaints allege problems with the photo shoots, delays in providing refunds after cancellation, and high pressure sales practices. The company has responded to most such issues by offering to provide re-shoots and providing the requested refunds. Consumers should, as always, read and understand contracts for services before signing up.
Business ManagementMs. Rosalyn Chesky Ms. Annette Gunn, Vice President of Client Services