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This Business is not BBB accredited

Interface Network

Phone: (301) 825-9320 9318 Gaither Road, Gaithersburg, MD 20877


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The Company indicates that it is an independent corporation from the New Jersey entity InterFACE1, LLC.  The BBB has requested substantiation of that information.   The web site for the New Jersey entity, InterFACE1,  lists Gatihersburg, MD as one of its locations.   Additional information and file experience with that parent company can be found in the Business Review of the BBB of New Jersey at this link:

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered the rating for Interface Network include:

  • BBB does not have sufficient information to determine how long this business has been operating
  • 108 complaints filed against business
  • 3 complaints filed against business that were not resolved
  • BBB does not have sufficient background information on this business

Customer Complaints Summary Read complaint details

108 complaints closed with BBB in last 3 years | 107 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 13
Billing/Collection Issues 2
Delivery Issues 0
Guarantee/Warranty Issues 8
Problems with Product/Service 85
Total Closed Complaints 108

Additional Complaint Information

Although the Bureau file for this company dates to its start of operations in May, 2013,  our file shows significant complaint activity in both volume and and the nature of the disputes.  Complaints allege problems with the photo shoots, delays in providing refunds after cancellation, and high pressure sales practices.  The company has responded to most such issues by offering to provide re-shoots and providing the requested refunds.  Consumers should, as always,  read and understand contracts for services before signing up.

Additional Information

BBB file opened: May 28, 2013
Business Management
Ms. Rosalyn Chesky Ms. Annette Gunn, Vice President of Client Services
Contact Information
Principal: Ms. Rosalyn Chesky
Customer Contact: Ms. Annette Gunn, Vice President of Client Services
Business Category

Talent Representation

Alternate Business Names
InterFACE Interface Holdings Group, LLC
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