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          CORE Roofing, LLC has 1 locations, listed below.

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            Business ProfileforCORE Roofing, LLC

            Roofing Contractors

            At-a-glance

            Customer Reviews

            2.6/5stars

            Average of 5 Customer Reviews

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            We are an Owens Corning Platinum Preferred Contractor. We offer a Lifetime Workmanship warranty. We offer all lines of shingles and specialize in Owens Corning System Installations with Tru Definition Duration Shingles.

            Slate roofing is our specialty. We offer Vermont Slate, North Country Black (imported from Canada), PA Blue Slate and a myriad of different options on your roof we also offer copper flashing, gutters and accessories.

             Our siding line is Certainteed Siding.

            Mastic and Variform are also offered.

             

            Products & Services

            Shingles, Siding, Gutters

            Business Details

            BBB File Opened:
            5/28/2014
            Years in Business:
            10
            Business Started:
            7/18/2013
            Business Incorporated:
            8/30/2013
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of PA102169 for this business, issued by Office of the Attorney General-PA

            These agencies may include:

            Office of the Attorney General-PA

            Strawberry Square, 14th Floor

            Harrisburg PA 17120

            (800) 441-2555

            http://www.attorneygeneral.gov

            Type of Entity:
            Limited Liability Company (LLC)
            Business Management
            • Mr. Matthew J Parker, President
            Contact Information

            Principal

            • Mr. Matthew J Parker, President

            Customer Contact

            • Mr. Matthew J Parker, President
            Additional Contact Information

            Email Addresses

            Industry Tip

            BBB Tip: Hire a trusted roofing contractor to repair, replace roof

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            11/30/2021

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            We hired them in 8/2019. I signed a contract and gave them a payment from our insurance company covering 50% of the entire job cost for a new roof and siding after hail damage. First, they removed a piece of siding for testing. No one came to cover up the spot until after Christmas AFTER my persistent messages and photos of the exposed area to rain and snow ALL summer, fall and part of the winter. They had $15,000 of our insurance money. When we wanted to fire them Matt, the owner, said he was charging us an hourly fee and we would never get our money back because he'd spent hours emailing our insurance company like emailing takes hours. So, we were stuck with them unless we wanted to spend the rest of the insurance money on legal fees. I have documentation of all of our exchanges. I chose my colors before the shutdown and would have had them chosen sooner if I didn't have to run around to find my OWN samples of the colors. By the time they did our roof costing only $9700 of the $15,100 we gave them, the original color was discontinued. We are still waiting for our siding. No one ever updates us on ANYTHING. Every 4-6 weeks I follow up with Matt. He makes up a bunch of excuses (they are always different) and says he's going to contact the supplier to find out where the our siding order is. Then another 4-6 weeks passes with no contact from him or anyone else on his staff. The cost of our roofing job was $5323 less than the amount we originally gave them, so they have part of our siding money too. We have the rest in savings waiting for completion of the job. My husband could have invested in his investment company for the last two years at 12%, but Core still has it or most likely spent it on other jobs. We don't have enough left to hire another company without a huge extra cost due to supply issues and huge increases in pricing since this has dragged out for over 2 years. Maybe that's why they refuse to finish our job. It isn't profitable anymore.
            Read More

            Customer Reviews

            5 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            William R

            02/02/2024

            I contracted with CORE Roofing, which Matthew P***** owns, for the installation of siding on my house. I gave him a down payment of $7,238.25. He told me that he couldn't obtain from suppliers the necessary materials to do the project. I canceled the project and asked him to return my down payment. He didn’t return it. I’ve filed a civil complaint in my Magisterial district court to recover my down payment.

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