BBB Business Review
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BBB Accredited Business since
AAA Mid Atlantic, IncorporatedAdditional Locations
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AAA Midatlantic is an auto club and travel agency offering licensing, titles, travelers cheques, road assistance, auto loan, extended warranties, motorcycle and RV road service, Attraction ticket and park pass discounts,hotel reservations, directions, passport photos, international driving permits.
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A BBB Accredited Business since
BBB has determined that AAA Mid Atlantic, Incorporated meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for AAA Mid Atlantic, Incorporated include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 42 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||28|
|Total Closed Complaints||42|
Type of Entity
Business ManagementMr. Donald Gagnon, President/ CEO Ms. Alicia Guns Terry Hartman, Retail Office Manager Ms. Dorothy Keim, Manager of Member Relations Ms. Cathy Rossi, VP-Public/Government Relations
Road Service - Automotive
Alternate Business NamesAAA AAA Car Care Center AAA Fairfax Car Care, Insurance & Travel AAA Mid Atlantic AAA Mid-Atlantic AAA Roadside Assistance AAA Valley American Automobile Association Mid Atlantic AAA Mid-Atlantic Insurance Company Valley Automobile Club
This report covers all locations for AAA Midatlantic in the Eastern PA and Metropolitan Washington DC regions.