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Find a Location

Express Homebuyers has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforExpress Homebuyers

    Home Buyers
    BBB accredited business

    Current Alerts For This Business

    Government Action: BBB reports on known government actions involving business’ marketplace conduct::
    District of Columbia v. Express Homebuyers

    The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below.

     

    On December 22, 2022, Express Homebuyers entered into a Consent Order with the Office of the Attorney General of the District of Columbia (OAG). The Consent Order settles allegations that the business violated the DC Consumer Protection Procedures Act prohibiting the use of misleading statements in the marketplace and the DC Home Equity Protection Act prohibiting the offering of for-profit foreclosure rescue services.  Specifically, the OAG claimed that in a recent marketing campaign, Express Homebuyers sent letters to DC homeowners stating they were delinquent in their property taxes, urged homeowners to take action immediately, and if they did not act, the government could take their property.

    Under terms of the Consent Order, the business agreed to no longer advertise their services by stating the consumer owes unpaid property taxes; any statement that would mislead the consumer regarding the sales of tax liens, the foreclosure process, government ordered auctions of real property, or implying any association between the business and the District of Columbia; and any statement implying that foreclosure will result from failure to use the businesses services. Additionally, the business was fined $70,000 to resolve this litigation.  The Consent Order was for settlement purposes only and should not be considered as an admission of guilt or finding of violation of the law.

     

    At-a-glance

    Customer Reviews

    4.17/5stars

    Average of 30 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/3/2004

    Years in Business: 20

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    We buy houses in any situation in DC, Maryland and Virginia.

    Business Details

    Location of This Business
    6564 Loisdale Ct Ste 315, Springfield, VA 22150-1812
    BBB File Opened:
    2/23/2004
    Years in Business:
    20
    Business Started:
    6/1/2003
    Business Incorporated:
    7/20/2005
    Accredited Since:
    2/3/2004
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Express Homebuyers USA LLC
    Business Management
    • Mr. Jud Allen, Co Owner
    • Mr. Brad Chandler, Founder and CEO
    Contact Information

    Principal

    • Mr. Brad Chandler, Founder and CEO

    Customer Contact

    • Mr. Brad Chandler, Founder and CEO
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/24/2023

    Complaint Type:
    Product Issues
    Status:
    Answered
    This company is harassing me daily. I have asked them to stop calling me and communicated this request via email and they called me right after I sent that. They call me over and over all day long. When I block their numbers they call from another number. I am demanding a cease of all communication from the company.
    Read More

    Customer Reviews

    30 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Virginia T

    5 stars

    03/20/2024

    My experience with Express Homebuyers was A-1 !! Connor especially, returned all my calls/texts quickly and he was very helpful. The process was very easy and fast. I would happily recommend them.

    Local BBB

    BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania

    BBB Reports On

    BBB reports on known marketplace practices.

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