BBB Business Review

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BBB Accredited Business since

Center For The Study Of Services

Phone: (202) 347-9612 View Additional Phone Numbers 1625 K St NW 8th Flr, Washington, DC 20006 http://www.checkbook.org


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

According to information provided by the Center, it is a non-profit organization that produces publications and websites to aid consumers in the selection of a wide variety of goods and services. It provides a car buying service called 'Car Bargains' and publishes a magazine entitled 'Consumers' Checkbook,' and does surveys and research for other organizations, also contributing to assisting consumers. 


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Center For The Study Of Services meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Center For The Study Of Services include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Center For The Study Of Services
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 01, 2001 Business started: 04/19/1974
Type of Entity

Charity/NonProfit

Business Management
Mr. Robert Krughoff, President Mr. Randy Swisher, Sec/Treasurer Ms. Debra Winfield, Accountant
Contact Information
Principal: Mr. Robert Krughoff, President
Customer Contact: Ms. Debra Winfield, Accountant
Business Category

Publishers - Periodical

Alternate Business Names
Car Bargains Checkbook Magazine Consumers' Checkbook
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.