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Consumer Protection Bureau

Additional Locations

Phone: (800) 621-8096 View Additional Phone Numbers 2100 Washington Blvd, Arlington, VA 22204 http://www.uscpb.com ! There is an alert on Consumer Protection Bureau !

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Description

Do not confuse with genuine federal agencies with similar names.

Despite its official sounding name, this entity is not a government agency.  Consumers should be alert to the fact that the Consumer Financial Protection Bureau, which is a new government agency, has no relationship to this promotion.   Original information from consumers stated that they were being approached by phone calls announcing that they had won a monetary prize, but would have to pay 1% in advance to secure the payment.  Recent calls promise no cost to "winner," but indicate a personal delivery of check.   The usual  practice in such promotions would ask for a processing fee or insurance fee later in the interaction.  Such payment to be wired to an individual, making it virtually untraceable.   As always, the Better Business Bureau advises the public to disregard such promotions. 

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered the rating for Consumer Protection Bureau include:

  • BBB concerns with the industry in which this business operates
  • Length of time business has been operating
  • Failure to respond to 3 complaints filed against business


Customer Complaints Summary Read complaint details

3 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 3

Additional Information

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BBB file opened: December 09, 2010 Business started: 01/01/2011
Business Category

Prize Promotions

Industry Tips
PRIZE PROMOTIONS
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BBB Complaint Process

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Consumers report recent contacts from this entity, claiming to provide access to a prize of a substantial amount of money to be delivered by check the following day. The typical promotion would later try to obtain a payment in the form of a wire transmission of money to pre pay tax or a processing fee before actual delivery of the promised prize. Should anyone appear in person at the home of a consumer, they are advised to contact the local police to avoid intimidation and/or verify the visitor. We do not show any history of payment to "winners" ever being made.

The current web site for this entity uses a name that is close to an actual federal agency and displays the address of the Council of Better Business Bureaus on one of its pages, which illustrates the attempt to show legitimate information together with the invented. The actual physical location of this promotion is unknown.