BBB Business Review

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This business is not BBB accredited.

Healthcare Alliance

Additional Locations

Phone: (800) 776-0760 View Additional Phone Numbers 5505 Connecticut Ave. NW #312, Washington, DC 20015 View Additional Web Addresses

Click for BBB Rating on Healthcare Alliance

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According to information on a company web site and that provided by consumers, the company provides participation in a discount prescription program through the use of card it provides.  It is unclear where the card is honored and if charges accrue for consumers to use the card.   Consumers report receiving the cards with cover letters that implied that they were requested by the consumer, although the individuals indicate that the cards were unsolicited.    

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB Complaint Information

Find aggregate BBB complaint information for Healthcare Alliance. BBB of New York has the full report as that BBB handles all complaints for Healthcare Alliance.

Additional Information

BBB file opened: February 06, 2012 Business started: 01/01/1994
Business Management
Mr. Larry Smarr, Owner
Contact Information
Principal: Mr. Larry Smarr, Owner
Business Category

Prescription Benefit Consultants

Alternate Business Names
RX Relief Card
Additional Information

Consumers report receiving solicitations by phone about this offer and questioning the lack of specific information available, as well as difficulty communicating with the company.


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.