BBB Business Review

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This business is not BBB accredited.

Poolesville Plumbing & Heating Co.

Phone: (301) 349-3241 View Additional Phone Numbers 20015 Wootton Ave, Poolesville, MD 20837

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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Poolesville Plumbing & Heating Co. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Additional Complaint Information

According to information supplied by the company, Poolesville Plumbing & Heating Co. began business in January 1947. The Bureau opened its file in July 1988. Our file experience shows that this company has a satisfactory record with the Bureau. To qualify for a satisfactory record at the BBB, a company must be in business for at least one year, properly handle matters referred to it by the Bureau, be free from an unusual volume or pattern of complaints, and be free of serious law enforcement actions involving its marketplace conduct. In addition, the Bureau must have a clear understanding of the company's business. The one customer complaint brought to the company's attention by the Bureau, was responded to and given proper consideration. The Bureau's reports are based on our file information and experience over the past three years. As a matter of policy, the BBB does not endorse, recommend, or disapprove of any product, service or company. BBB reports are provided solely to assist you in exercising your own best judgement and are subject to change. Information in this report is compiled from sources deemed to be reliable. The Bureau, however, cannot guarantee the accuracy and completeness of the information.

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Poolesville Plumbing & Heating Co.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 01, 2001 Business started: 01/19/1947
Business Management
Mr. David Jeffers, Owner Mrs. Kathy Jeffers, Offc Mgr.
Contact Information
Principal: Mr. David Jeffers, Owner
Principal: Mrs. Kathy Jeffers, Offc Mgr.
Business Category


Industry Tips

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.