BBB Business Review

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BBB Accredited Business since

J M Plumbing & Heating Corporation

Phone: (202) 351-6878 Fax: (703) 323-1332 View Additional Phone Numbers 5242 Port Royal Rd Unit 1401, Springfield, VA 22151 View Additional Email Addresses http://www.jmplumbing.com


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Description

Full Service Plumbing & Heating company. Licensed, insured, and bonded in Virginia, Maryland and Washington D.C.. We are a family-owned and operated business with 30 years of experience and receive on-going training and certification in the latest high-efficiency equipment and techniques.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that J M Plumbing & Heating Corporation meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for J M Plumbing & Heating Corporation include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

0 Customer Reviews on J M Plumbing & Heating Corporation
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: April 20, 2009 Business started: 04/05/1988 in VA Business incorporated 05/04/2005 in VA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Department of Professional and Occupational Regulation (DPOR)-VA
9960 Mayland Drive, Suite 400, Henrico VA 23233
http://www.dpor.virginia.gov
Phone Number: 804-367-8500
The number is 2705109336 A.

District of Columbia Consumer & Regulatory Affairs (DCRA)-DC
1100 4th Street SW, Washington DC 20024
http://www.pearsonvue.com/dc/industrial_trades/
Phone Number: (202) 442-4320
Fax Number: (202) 698-4329
Pamela.Hall@dc.gov
The number is DPM1000769.

Department of Labor, Licensing and Regulation (DLLR)-MD
500 N. Calvert Street, Room 308, Baltimore MD 21202
http://www.dllr.maryland.gov/license
Phone Number: 410-230-6231
op@dllr.state.md.us
The number is 93215.

Type of Entity

Corporation

Business Management
Mr. Jose Morales, President & CEO Mr. Nick Morales, VP
Contact Information
Principal: Mr. Jose Morales, President & CEO
Principal: Mr. Nick Morales, VP
Business Category

Plumbers Plumbing Drains & Sewer Cleaning Sewer Inspection Water Heater - Tankless Water Heaters - Repairing Kitchen & Bath - Design & Remodeling Boilers - Sales & Service Generators Construction & Remodeling Services Heating & Air Conditioning

Products & Services

J M Plumbing & Heating Corporation sells the following brand(s): AO SMITH, BRADFORD WHITE, BURNHAM, LAARS, NAVIEN, RINNAI, SLANT FIN, STATE, TRIANGLE TUBE, WEIL MCLAIN

J M Plumbing & Heating Corporation offers the following product(s): BOILERS, FAUCETS, FURNACE, WATER HEATERS, WHOLE HOUSE GENERATORS

Method(s) of Payment
ACCEPT ALL MAJOR CREDIT CARDS
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.