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TABcom develops and maintains websites that offer products, social engagement and interactive content for enthusiasts with a variety of interests.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that TABcom, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for TABcom, LLC include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 48 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

48 complaints closed with BBB in last 3 years | 15 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 7
Billing/Collection Issues 4
Delivery Issues 12
Guarantee/Warranty Issues 0
Problems with Product/Service 25
Total Closed Complaints 48

Customer Reviews Summary Read customer reviews

4 Customer Reviews on TABcom, LLC
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 3
Total Customer Reviews 4

Additional Information

BBB file opened: August 18, 2004 Business started: 06/01/2002 in PA Business started locally: 08/01/2002 Business incorporated 06/07/2002 in PA
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Thomas Frenchu, CIO Mr. Glen Demeraski, CEO Mrs. Cissie Meehan, VP Merchandising Mr. Frank Petrocca, CFO
Contact Information
Principal: Mr. Thomas Frenchu, CIO
Business Category

Pet Supplies & Foods - Retail Product Sales - General

Alternate Business Names
Allpets.com Bike.com Bird.com Dog.com Ecopets.com Ferret.com Fish.com Garden.com Greenhouse.com Groomers.com Horse.com Horsesupplies.com Petfood.com Pets United LLC Petscape LLC Petsupplies.com Saddle.com State Line Tack

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.