BBB Business Review
BBB Accredited Business since
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This company offers termite and pest control services for residences and commercial enterprises. The company offers franchise opportunities. The company has 421 locations nationally, which may be either independently owned or company-owned.
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A BBB Accredited Business since
BBB has determined that Terminix meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
The company's headquarters and company-owned locations throughout the country participate as BBB Accredited businesses. This means they support the Bureau's services to the public and meet our BBB Accreditation standards.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for Terminix include:
- 12 complaints filed against business
Factors that raised the rating for Terminix include:
- Length of time business has been operating.
- Response to 12 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||10|
|Total Closed Complaints||12|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Pennsylvania Department of Agriculture-PA
2301 North Cameron St, Harrisburg PA 17110
Phone Number: 717-787-4737
The number is BU5042.
Type of Entity
Business ManagementMr. Thomas Brackett, President Ms. Katrina Helmkamp, President Ms. Nikita Redmond, Corp Complaint Contact Mr. John Little Mr. Alex Vitti, Branch Manager
Pest Control Services
Alternate Business NamesTerminix International Company L.P. Terminix Pest Control
Terminix maintains its Headquarters at 860 Ridge lake Blvd., Memphis, TN 38120.