BBB Business Review

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BBB Accredited Business since

KenMore Pest Control and Termite Services LLC

Phone: (301) 542-4646 View Additional Phone Numbers 8700 Central Ave Ste 307, Landover, MD 20785

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BBB Accreditation

A BBB Accredited Business since

BBB has determined that KenMore Pest Control and Termite Services LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for KenMore Pest Control and Termite Services LLC include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on KenMore Pest Control and Termite Services LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: August 17, 2009 Business started: 11/01/2005 in DC Business started locally: 11/01/2005 Business incorporated 01/16/2007 in MD
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

District Department of the Environment (DDOE)-DC
1200 First Street NE, Washington DC 20002
Phone Number: (202) 535-2292
The number is 69011424.

Department of Agriculture (MDA)-MD
50 Harry S Truman Pkwy, Annapolis MD 21401
Phone Number: 410-841-5710
The number is 28655.

Virginia Department of Agriculture and Consumer Services (VDACS)-VA
102 Governor Street, 1st Floor, Richmond VA 23219
Phone Number: 804-786-3798
Fax Number: 804-786-9149
The number is 9561.

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Kenny A. Adeleke, Service Manager Ms. Stephanie Moore, Administrative Assistant
Contact Information
Principal: Mr. Kenny A. Adeleke, Service Manager
Customer Contact: Ms. Stephanie Moore, Administrative Assistant
Business Category

Pest Control Services Termite Control

Alternate Business Names
Kenmore Pest Control

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.