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This Business is not BBB accredited

Design Daddy Enterprises LLC

Additional Locations

Phone: (301) 941-1866 770 P Street NW, Unit 222, Washington, DC 20001 ! There is an alert on Design Daddy Enterprises LLC !

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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered the rating for Design Daddy Enterprises LLC include:

  • Length of time business has been operating
  • 15 complaints filed against business
  • Failure to respond to 11 complaints filed against business
  • 3 complaints filed against business that were not resolved
  • 5 serious complaints filed against business
  • Government action(s) against business
  • Advertising issue(s) found by BBB
  • Business has failed to resolve underlying cause(s) of a pattern of complaints


Customer Complaints Summary Read complaint details

15 complaints closed with BBB in last 3 years | 15 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 2
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 11
Total Closed Complaints 15

Additional Complaint Information

BBB files indicate that this business has a pattern of complaints concerning the acceptance of deposit payments for work to be done and then having a significant delays, postponements, and failure to ultimately complete the contract work.  The BBB contacted the firm about these issues on May 30, 2014 and June 16 to seek corrections to its operations that led to these issues.   The company indicated through its president that it would address these matters, but has failed to do so to date.

Additional Information

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BBB file opened: June 01, 2001 Business started: 06/01/2013 in DC Business started locally: 10/01/2013
Business Management
Mr. Erik Haase, CEO Mr. Bill Hyman, Regional Sales Manger
Contact Information
Principal: Mr. Erik Haase, CEO
Business Category

Patio & Deck Builders

Alternate Business Names
Deck Daddy Inc DeckDaddy.com
Additional Information

Erik Haase, President & Ceo of Deck Daddy released a statement on September 12, 2014 stating "Deck Daddy has decided to suspend operations until it determines that it is in full compliance with all local laws and regulations."

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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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What is BBB Advertising Review?

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

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What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

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Design Daddy Enterprises, LLC is not a BBB Accredited Business, but has been displaying a BBB logo on its website.  As of June 3, the  company has removed the web site logo, but it still appears in other  company media sites. The Better Business Bureau has written to the firm to desist from this practice in all its advertising and will continue to monitor its media publications.