BBB Business Review

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This Business is not BBB accredited

Design Daddy Enterprises LLC

Additional Locations

Phone: (301) 941-1866 770 P Street NW, Unit 222, Washington, DC 20001 ! There is an alert on Design Daddy Enterprises LLC !


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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Design Daddy Enterprises LLC include:

  • Length of time business has been operating
  • 16 complaint(s) filed against business
  • Failure to respond to 11 complaint(s) filed against business
  • 3 complaint(s) filed against business that were not resolved
  • Length of time business has taken to respond to complaint(s)
  • Business has failed to resolve underlying cause(s) of a pattern of complaints
  • Advertising issues found by BBB
  • Unauthorized use of BBB name or trademarks


Customer Complaints Summary Read complaint details

16 complaints closed with BBB in last 3 years | 16 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 2
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 12
Total Closed Complaints 16

Additional Complaint Information

BBB files indicate that this business has a pattern of complaints concerning the acceptance of deposit payments for work to be done and then having a significant delays, postponements, and failure to ultimately complete the contract work.  The BBB contacted the firm about these issues on May 30, 2014 and June 16 to seek corrections to its operations that led to these issues.   The company indicated through its president that it would address these matters, but has failed to do so to date.

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Design Daddy Enterprises LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 01, 2001 Business started: 06/01/2013 in DC Business started locally: 10/01/2013
Business Management
Mr. Erik Haase, CEO Mr. Bill Hyman, Regional Sales Manger
Contact Information
Principal: Mr. Erik Haase, CEO
Business Category

Patio & Deck Builders

Alternate Business Names
Deck Daddy Inc DeckDaddy.com
Additional Information

Erik Haase, President & Ceo of Deck Daddy released a statement on September 12, 2014 stating "Deck Daddy has decided to suspend operations until it determines that it is in full compliance with all local laws and regulations."

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.