BBB Business Review

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BBB Accredited Business since

United Patent Research, Ltd.

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Phone: (240) 780-3734 Fax: (888) 221-4234 View Additional Phone Numbers 2939 Olney Sandy Spring Rd Ste A, Olney, MD 20832 http://www.unitedpatentresearch.net View Additional Web Addresses


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BBB Accreditation

A BBB Accredited Business since

BBB has determined that United Patent Research, Ltd. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

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Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for United Patent Research, Ltd. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 6 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

6 complaints closed with BBB in last 3 years | 4 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 1
Delivery Issues 1
Guarantee/Warranty Issues 0
Problems with Product/Service 3
Total Closed Complaints 6

Customer Reviews Summary Read customer reviews

0 Customer Reviews on United Patent Research, Ltd.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: July 18, 2007 Business started: 05/08/2007 in MD Business started locally: 04/20/2009 Business incorporated 04/20/2007 in MD
Type of Entity

Private Limited Company by Shares (LTD)

Business Management
Mr. Patrick J. Ralston, President
Contact Information
Principal: Mr. Patrick J. Ralston, President
Business Category

Patent Searchers Trade Shows, Expositions & Fairs Trademark Agents & Consultants Patent Agents

Alternate Business Names
United Patent Research, UPR
Additional Information

The American Inventors Protection Act of 1999, took effect in January, 2000. Under the law, invention promoters must: 1) Disclose in writing the number of positive and negative evaluations of inventions they have given over a five year period, and 2) Disclose their customers' success in receiving net financial profit and license agreements as a direct result of the invention promotion services. Customers harmed by a failure to make the above disclosures or by any false or fruadulent representations by the promoter can sue to recover statory damages of up to $5,000, or actual damages. Damages can be tripled by the court if it finds that the violations are intentional or willful. Consumers can obtain further information through the Office of Independent Inventor Programs, US Patent and Trademark Office, Washington, DC 20231, or by visiting the Office's website at: www.uspto.gov.

Industry Tips
Inventions
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.