BBB Business Review

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This business is not BBB accredited.

Eye Buy Direct Inc

Additional Locations

Phone: (855) 393-2891 7315 Wisconsin Avenue, Suite 420E, Bethesda, MD 20814

Click for BBB Rating on Eye Buy Direct Inc

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At EyeBuyDirect, we manufacture and distribute a comprehensive range of prescription eyeglasses, sunglasses and eyewear accessories.Founded in 2005, EyeBuyDirect operates, and provides optical solutions to one of the world's biggest retailers and Europe's fastest growing optical chain.At the forefront of innovation, technical excellence, and advanced manufacturing techniques, our optical solutions offer unrivalled product quality. With pioneering creativity, coupled with our global resources, we deliver excellence to our customers and business partners.Investing heavily in state-of-the-art machinery and transformational training approaches, everything we produce from qualityprescription lenses to innovative optical frames, is characterized by an absolute commitment to excellence and unbeatable value.As one of the Optical Industry's first adopters of Lean Manufacturing, EyeBuyDirect strives for a minimal waste environment, producing more with fewer resources, creating better customer value and higher quality products and services. Lean enables us to be ultra-competitive in today's demanding business environment without compromising quality.At EyeBuyDirect , our customer focused design teams constantly source, evaluate and adapt the most exciting and innovative materials, optical designs and emerging fashion trends. EyeBuyDirect eyeglasses frames encapsulate outstanding quality, on-trend desirability and incredible value.EyeBuyDirect Inc. operates, an online prescription eyeglasses website for savvy shoppers who are budget-conscious and stylish. offers an easy, efficient, and fun destination, where our customers can purchaseeyeglasses online while saving time and money.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB Complaint Information

Find aggregate BBB complaint information for Eye Buy Direct Inc. BBB serving Central, Coastal, Southwest Texas and the Permian Basin has the full report as that BBB handles all complaints for Eye Buy Direct Inc.

Additional Information

BBB file opened: August 07, 2006 Business started: 08/01/2005 in MD Business incorporated 04/01/2014 in TX
Type of Entity


Business Management
Mr. Roy Hessel, CEO Mr. Matan Armoni, Director of E-Commerce Mr. Leo Qun
Contact Information
Principal: Mr. Roy Hessel, CEO
Business Category

Optical Goods - Retail Opticians Internet Shopping

Method(s) of Payment
Visa, Mastercard, American Express, Diner Card, Amazon Payments, Google Wallet
Refund and Exchange Policy
In the event that you are not completely satisfied with your eyeglasses, you may return them to us and avail of either a One-Time replacement OR a refund (shipping costs NOT included).
Alternate Business Names

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.