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Find a Location

Strayer University has 22 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Strayer University

      2303 Dulles Station Blvd Mail Stop C Herndon, VA 20171-6353

    • Strayer University

      1711 Great Falls St McLean, VA 22101-5061

    • Strayer University

      3600 Horizon Blvd Ste 100 Trevose, PA 19053-4965

    • Strayer University

      45150 Russell Branch Pkwy Ashburn, VA 20147-2902

    • Strayer University

      2730 Eisenhower Ave Alexandria, VA 22314-4553

    Business ProfileforStrayer University

    Online Education
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.14/5stars

    Average of 21 Customer Reviews

    Customer Complaints

    50 complaints closed in last 3 years

    29 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Strayer University has 22 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Strayer University

        2303 Dulles Station Blvd Mail Stop C Herndon, VA 20171-6353

      • Strayer University

        1711 Great Falls St McLean, VA 22101-5061

      • Strayer University

        3600 Horizon Blvd Ste 100 Trevose, PA 19053-4965

      • Strayer University

        45150 Russell Branch Pkwy Ashburn, VA 20147-2902

      • Strayer University

        2730 Eisenhower Ave Alexandria, VA 22314-4553

      Headquarters
      2303 Dulles Station Blvd Mail Stop C, Herndon, VA 20171-6353
      BBB File Opened:
      10/19/1996
      Years in Business:
      132
      Business Started:
      1/1/1892
      Type of Entity:
      Corporation
      Alternate Business Name
      • Strategic Educational Systems Inc.
      • Strategic Education Inc
      • Capella University
      Business Management
      • Dr. Rebecca L. Allen, Director of Education
      • Mr. Karl McDonnell, President/CEO
      Contact Information

      Principal

      • Dr. Rebecca L. Allen, Director of Education
      • Mr. Karl McDonnell, President/CEO

      Customer Contact

      • Dr. Rebecca L. Allen, Director of Education
      Additional Contact Information

      Fax Numbers

      • (202) 419-1423
        Primary Fax
      • (703) 563-6223
        Other Fax

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: Smart shopping online

      Customer Complaints

      51 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      10/20/2022

      Complaint Type:
      Product Issues
      Status:
      Answered
      In August, I received a past due notice for $3,000 from Strayer University. I had not received any previous notifications from them until that time. When I contacted their office, they stated the bill is from when I was admitted to their program back in 2021. I found that totally unbelievable and completely fraudulent considering I never attended any classes with them. My employer provided employees with a notice advising about a collaboration between them and Strayer to allow employees to take FREE classes. I corresponded with a Strayer rep there by the name of Nicole O***. She stated she would get me started. However, two weeks later I no longer wanted to take any classes. Nicole advised me she would remove me from the program. I NEVER started taking any classes nor had I heard anything else from them. A whole year later, I get a bill that no one at Strayer can tell me exactly why they are billing me. They've only sent me a notice with only a total amount. No itemization at all. I checked their registrar system for a transcript. I received a transcript for zero credits. It didn't list any grades of any kind - clearly indicating that I did not have any class sessions with their school. One of the emails stated they would try to reach out to my employer to "try" to get reimbursement. For what? I didn't take class and withdrew from their program within two weeks of registering. I've also asked for proof of prior notification of the balance. I have not received the requested proof. If they want to bill for the two weeks of non-activity, that's between them and my employer. It appears they dropped the ball and then have the audacity to try to bill me. Yesterday, I just received a notice from a collection agency for $2,250. I am very angry, considering that I have excellent credit. I plan to complain to every agency possible and contact news outlets regarding their fraudulent billing practices. Thank you.
      Read More

      Customer Reviews

      21 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Bridget C

      1 star

      01/30/2024

      This school needs to be shut down it is as useless as the coaches that work there. I signed up got approved to go to school got approved for financial aid my coach even went ahead and approved my money to get my books so I ordered my books I got my laptop I got to take one day of school only for my coach Latoya and Crystal J***** to kick me out and tell me they didn't have the proper paperwork after I was already told everything was good so now here I am owing money to financial aid for the books and the laptop and everything else because they straight up lied there's definitely ethical issues and this University very unprofessional and I am and will be following the proper State complaints

      Strayer University Response

      01/30/2024

      Thank you for your feedback. We invite you to contact ************************** to see if we can help you resolve your concern.

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