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Find a Location

Blackstone Career Institute has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Blackstone Career Institute

      1011 Brookside Rd Ste 300 Allentown, PA 18106-9042

      BBB Accredited Business
    • Blackstone Career Institute

      PO Box 3717 Allentown, PA 18106-0717

      BBB Accredited Business

    Business ProfileforBlackstone Career Institute

    Online Education
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    11 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/13/2003

    Years in Business: 134

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This company states it offers diploma programs in dental office assistant, legal assistant/paralegal, medical office assistant, medical transcription and medical billing.

    Business Details

    This is a multi-location business.

    Find a Location

    Blackstone Career Institute has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Blackstone Career Institute

        1011 Brookside Rd Ste 300 Allentown, PA 18106-9042

        BBB Accredited Business
      • Blackstone Career Institute

        PO Box 3717 Allentown, PA 18106-0717

        BBB Accredited Business
      Location of This Business
      1011 Brookside Rd Ste 300, Allentown, PA 18106-9042
      BBB File Opened:
      6/10/2002
      Years in Business:
      134
      Business Started:
      1/1/1890
      Business Started Locally:
      1/1/2001
      Business Incorporated:
      11/1/1999
      Accredited Since:
      8/13/2003
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • Direct Learning Systems, Inc.
      • 123ce.com
      Business Management
      • Mr. Kevin McCloskey, President
      Contact Information

      Principal

      • Mr. Kevin McCloskey, President
      Additional Contact Information

      Fax Numbers

      • (610) 871-0034
        Primary Fax

      Phone Numbers

      Website Addresses

      Industry Tip

      BBB Tip: Choosing online education

      Customer Complaints

      11 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      08/22/2022

      Complaint Type:
      Product Issues
      Status:
      Answered
      I was taking a Paralegal course through Blackstone and received several books that I paid for coming apart as I began to turn a page they begin to come out at the seams. As I further examined the volumes in question the books have buckling in them as you flip the book open.Due to my current circumstance of being incarcerated all my belongings have to remain intact and cant be altered or coming apart in anyway. I reached out to Blackstone and explained to them the circumstances that the books arrived fine because they suggested it happen during shipping I explained that wasn't the case and soon as I began to turn pages upon reading it the pages were falling out at the seems I also sent pictures of what was happening to them and they told me they hadn't had any complaints regarding this thus far and because of it they didn't take me serious. They offered to resend me the volumes at a discounted price when I already paid for the books.
      Read More

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Steven B.

      1 star

      07/15/2021

      Never was informed there was a charge for cancellation I have $89 invested and nothing to show for it buyers beware

      Blackstone Career Institute Response

      07/19/2021

      Blackstone is happy to provide clarification on this situation. In this particular situation, the customer was disappointed to hear about our Admission requirement of education background, which requires at least a high school diploma or GED. They claimed this information was not given to them, or the student. However, this Admissions requirement is included in the information packet mailed out to students, including this particular one. Also, this requirement clearly listed on our website at https://blackstone.edu/about-us/academic-information/admissions/ Furthermore, on the Enrollment Agreement that the customer and student signed, they circled/noted that they earned a GED. Moreover, the cancellation policy is listed in the Enrollment Agreement that every student or customer signs, as well as on our website at https://blackstone.edu/tuition-protection-policy/ If there is anything else that Blackstone can do to assist in this matter, please do not hesitate to reach out.

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